VPN does not work after installing Hyper-V in Win 8.1 PRO
I installed Hyper V and I guess this was the source of the problem. I cannot use or configure nor delete the VPN connections. If I try to do something in the Network Connections a pop up tell me "An unexpected error occured". If I click on the Virual Switch or the Local Area Connction sometimes I get this message the first time round, but the second time the Connection Properties pop open.
The application log shows following error:
Faulting application name: svchost.exe_RasMan, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: rasppp.dll, version: 6.3.9600.16384, time stamp: 0x5215efd5
Exception code: 0xc0000005
Fault offset: 0x000000000002a630
Faulting process ID: 0xd30
Faulting application start time: 0x01cfd443d78d261d
Faulting application path: C:\WINDOWS\System32\svchos
Faulting module path: C:\WINDOWS\system32\rasppp
Report ID: 5cd88709-4037-11e4-bf03-40
Faulting package full name:
Faulting package-relative application ID:
System Log:
The Windows Management Instrumentation service terminated unexpectedly. It has done this 6 time(s).
The Remote Access Connection Manager service terminated unexpectedly. It has done this 7 time(s).
The User Profile Service service terminated unexpectedly. It has done this 4 time(s).
The Server service terminated unexpectedly. It has done this 7 time(s).
The Application Information service terminated unexpectedly. It has done this 3 time(s).
The Server service terminated unexpectedly. It has done this 7 time(s).
The Computer Browser service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
There are actually quite a number of services that fail.
I also noticed a long time out period before the errors are logged (See system log).
Any Ideas on how to fix this issue are appreciated.
The application log shows following error:
Faulting application name: svchost.exe_RasMan, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: rasppp.dll, version: 6.3.9600.16384, time stamp: 0x5215efd5
Exception code: 0xc0000005
Fault offset: 0x000000000002a630
Faulting process ID: 0xd30
Faulting application start time: 0x01cfd443d78d261d
Faulting application path: C:\WINDOWS\System32\svchos
Faulting module path: C:\WINDOWS\system32\rasppp
Report ID: 5cd88709-4037-11e4-bf03-40
Faulting package full name:
Faulting package-relative application ID:
System Log:
The Windows Management Instrumentation service terminated unexpectedly. It has done this 6 time(s).
The Remote Access Connection Manager service terminated unexpectedly. It has done this 7 time(s).
The User Profile Service service terminated unexpectedly. It has done this 4 time(s).
The Server service terminated unexpectedly. It has done this 7 time(s).
The Application Information service terminated unexpectedly. It has done this 3 time(s).
The Server service terminated unexpectedly. It has done this 7 time(s).
The Computer Browser service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
There are actually quite a number of services that fail.
I also noticed a long time out period before the errors are logged (See system log).
Any Ideas on how to fix this issue are appreciated.
ASKER
Hi McKnife
thanks for your suggestions. I have done sfc /scannow already and I also did a Windows Defender Offlince scan (just in case...) sfc says all is OK.
I have to check how that upgrade works for me since I upgraded online to Win 8 then to Win 8.1 from Win 7. Tricky things can happen with the licence key.
I thought of maybe deleteting all network stuff and set it up from scratch.
thanks for your suggestions. I have done sfc /scannow already and I also did a Windows Defender Offlince scan (just in case...) sfc says all is OK.
I have to check how that upgrade works for me since I upgraded online to Win 8 then to Win 8.1 from Win 7. Tricky things can happen with the licence key.
I thought of maybe deleteting all network stuff and set it up from scratch.
Your problem is maybe deeper than the network stuff. System services would not fail just because of vpn software corruptions.
An in place upgrade would usually solve it. You would Need to use an 8.1 ISO. This can be installed with a generic key. Google for "windows 8.1 generic kms" and you have it. After repairing, use your win8 key in exchange for the generic one and activate.
An in place upgrade would usually solve it. You would Need to use an 8.1 ISO. This can be installed with a generic key. Google for "windows 8.1 generic kms" and you have it. After repairing, use your win8 key in exchange for the generic one and activate.
ASKER
Thanks for your input. I will try that. However, at the moment I have to finish some stuff first. I will give you feedback later.
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I've requested that this question be deleted for the following reason:
Not enough information to confirm an answer.
Not enough information to confirm an answer.
His own https://www.experts-exchange.com/questions/28522111/VPN-does-not-work-after-installing-Hyper-V-in-Win-8-1-PRO.html?anchorAnswerId=40389746#a40389746 was the solution. Worth conserving.
Do the usual three steps of troubleshooting the system files:
-sfc /scannow
->scans for corrupt system files and trys to repair those
-if sfc fails: do an inplace upgrade
->that means you put in your setup DVD/USB Stick and start windows setup and select upgrade. This will repair windows but keep files, installations and settings.
-if even that doesn't work, do a refresh.
->a refresh will not keep your installed programs and settings but your files and will definitely repair windows as it is close to a reinstallation.