Solved

Outlook Web Attachments

Posted on 2014-09-19
6
13,834 Views
Last Modified: 2014-09-24
Any reason why we can't add attachments in outlook web app?  , click on paper clip and nothing opens / nothing happens ..

checked plugins and Silverlight is enabled.

,
Works fine on IE ..
Worked fine on Chrome 2 weeks ago ,

?
Thanks
...
0
Comment
Question by:mvalencia2003
  • 3
  • 3
6 Comments
 
LVL 2

Accepted Solution

by:
Mandy_ earned 500 total points
ID: 40334073
The issue is because the file uploader is enclosed within a IFRAME and there seems to be a bug with any file uploader that is enclosed in a IFRAME.
Workaround:  If you use the developer tools in chrome and open the file uploader in a new tab then it work just fine

Maybe update to Google Chrome or Silverlight  has broken the ability to add attachments when using the Outlook Web App (OWA). Which Version of Chrome you're using?
Google Chrome v 27 and above should resolves the attachment issue.

 Please ensure your Google Chrome browser is up-to-date.
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40337415
Version 37.0.2062.120 m

,,
How do I set File Uploader to open in new tab
?


,
Thanks
-
0
 
LVL 2

Assisted Solution

by:Mandy_
Mandy_ earned 500 total points
ID: 40337640
Exact this Version 37.0.2062.120 this issue is caused from removal of "showModalDialog" since Chrome 37.
TheFileUploader workaround was for an older version. Currently no fix available.
You could try the following:
Verify Silver Light installation by clicking the down arrow beside the ? mark [top right] & select About.
If you need to install Silver Light the 5th line down looks like this.
The required version of Silverlight is installed: No
Install Silver Light & Restart. Now the 5th line down in About looks like this
The required version of Silverlight is installed: YES


or just switch back to an older version

Uninstall Chrome, then you need an offline installer of an earlier version of chrome then follow these steps http://www.chromium.org/administrators/turning-off-auto-updates

Google scrubbing old Versions of chrome from the Internet
0
Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

 
LVL 4

Author Comment

by:mvalencia2003
ID: 40337712
"by clicking the down arrow beside the ? mark [top right] & select About."
,

is this in Chrome
?
?

,
Thanks
0
 
LVL 2

Assisted Solution

by:Mandy_
Mandy_ earned 500 total points
ID: 40338456
use chrome:plugins to see which silverlight is installed
getting latest here:  https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

If that still not working you could only switch back to old chrome Version
or try this one:
http://www.afterdawn.com/software/network/browsers/chromeplus.cfm

use Firefox/IE instead for OWA Attachments until a fix is available
0
 
LVL 4

Author Closing Comment

by:mvalencia2003
ID: 40341695
Thanks
,,
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are a web developer, you would be aware of the <iframe> tag in HTML. The <iframe> stands for inline frame and is used to embed another document within the current HTML document. The embedded document could be even another website.
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
This Micro Tutorial demonstrates in Google how to submit a page to get it crawled quickly or recrawled after making changes that you wan tot show up in Google.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now