Canon Pixma 4000 is flashing 1 green / 5 amber, what does this mean?

Canon Pixma 4000 is flashing 1 green / 5 amber, what does this mean?
Newtons_LawyerAsked:
Who is Participating?
 
☠ MASQ ☠Commented:
Can you get it into Service Mode (See p 1-15) and run a Service Print?  It's a little tricky - basically don't let go of the power button until you've let go of the Cancel button when you get alternate green and amber flashing press Cancel once when the green LED is lit.  That should force a self-test print job and an EEPROM diagnostics printout.  It's that you're looking for.

Do you have the sheet feeder attached?  Does it look OK (no recent knocks?)
0
 
☠ MASQ ☠Commented:
Sounds like it's a sensor fault with the auto sheet feeder - but this is part guess work based on the error code list in the Service Manual.

See if we get any Canon experts turning up.
0
 
KimputerCommented:
According to the manual, it's something to do with the print head. Can you check if it's properly seated, and clean?
0
Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

 
Newtons_LawyerAuthor Commented:
I cleaned and reseated the print head. Still flashing 1 green / 5 amber
0
 
☠ MASQ ☠Commented:
With a print head error there's no green light (and you should get an error message on the connected PC), this sounds like there's green and amber LEDs lit & flashing
0
 
Newtons_LawyerAuthor Commented:
Masq,
Once again the error code is 1 green / 5 amber
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.