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Delete Apple ID from OSX 10.9.5

Posted on 2014-09-20
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Last Modified: 2014-09-22
Attempts to update MacBook Pro (OXS 10.9.5) with App updates from Apple Store fail because of unknown Apple ID password. Created new Apple User/Password apple ID outside Update window.

App update attempts still fail because  I cannot delete unknown password Apple ID  so I can use new credentials. How do I do this?

Apple Help says following, none of which work - Window/fields do not respond to clicks.

      To change the Apple ID associated with your account, click Change next to Apple ID, double-click the Apple ID you want to change, then enter the new one.

      To disassociate an Apple ID from your account, click Change next to Apple ID, select the Apple ID, then click Delete (-). To associate another Apple ID with your user account, click Add (+).

After you add or change your Apple ID, the Change button is disabled while OS X confirms the Apple ID password you entered.
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Question by:MARSPATH
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Accepted Solution

by:
Alan Henderson earned 2000 total points
ID: 40334559
Do you know the details of the account for which you've lost the password? Specifically the security question answer or the associated email address.

If so, you can follow the instructions here:
http://support.apple.com/kb/HT5787

Extract from that page:

"If you know the answers to your security questions

Go to My Apple ID (appleid.apple.com).
Select “Reset your password.”
Enter your Apple ID, then select Next.
Select “Answer security questions” as your authentication method. Select Next.
Select the birth date associated with your Apple ID, then select Next to begin answering your security questions.
After answering your security questions, you'll be asked to enter and confirm your new password. Select Reset Password when done.
If these steps didn't help you to reset your password, contact Apple Support.

If you have access to the email addresses associated with your Apple ID

Go to My Apple ID (appleid.apple.com).
Select “Reset your password.”
Enter your Apple ID, then select Next.
Select “Email authentication” as your authentication method. Select Next.
Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID. Didn't receive the email?
Open the message and select the link to reset your password.
When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.
If these steps didn't help you to reset your password, contact Apple Support.

If you have two-step verification turned on

Go to My Apple ID (appleid.apple.com).
Select “Reset your password.”
Enter your Apple ID, then select Next.
Enter the Recovery Key that you were given when you set up two-step verification. Don't have your recovery key?
Choose the trusted device that will receive the verification code from Apple. Don't have access to your trusted device?
After entering the verification code, create your new password and select Reset Password.
If you permanently lost your recovery key or access to your trusted device, you won't be able to reset your password."
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Author Closing Comment

by:MARSPATH
ID: 40337609
Helpful, thanks
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