Solved

How do I remove all patches

Posted on 2014-09-20
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Last Modified: 2014-09-26
I have a Windows 7 Home Premium
User is having issues with Patches being installed...keeps saying " Updates Failure Configuring Windows Updates " Preparing to retry..do not turn off your computer...

How do I fix??
Cjoego
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Question by:Joseph Salazar
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7 Comments
 
LVL 22

Expert Comment

by:Larry Struckmeyer MVP
ID: 40334661
System restore?  Review update history and download and install the offending patch manually?  If not from normal start, then safe mode with networking?
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LVL 13

Expert Comment

by:Rizzle
ID: 40334677
Normally when I get this issue I try installing smaller amount of updates at a time.

For example on a Windows 7 Professional x64 machine at work there was 78 updates pending for download/install. Once downloaded and installed I restarted and got this message.

I then went back and select 20 updates at a time and the error message never came back up again.
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LVL 88

Expert Comment

by:rindi
ID: 40334723
What usually works is when you download the KB's that failed directly from m$, and then install them manually.
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LVL 3

Accepted Solution

by:
Mike Sun earned 500 total points
ID: 40335202
It seems like you may wish to repair the Microsoft Update mechanism:-

http://support.microsoft.com/kb/971058
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LVL 13

Expert Comment

by:Rizzle
ID: 40342111
Any update on this?
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Author Closing Comment

by:Joseph Salazar
ID: 40346720
The MS Fixit guy Fixed it for me

Thank you,

Cjoego
0
 
LVL 3

Expert Comment

by:Mike Sun
ID: 40347016
Glad it's resolved - Cheers
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