Windows 8.1 How to Start in Repair Mode

Hi,
Dell 8.1
I know that by holding down the shift key and restarting from the log on screen you can get to the various
repair options.
My questions are;
1) If there is no password set on the computer the log on screen doesn't appear. How do you access the various repair options (restore, refresh, etc.) when there is no password and therefore no log on screen?
2) Is accessing the repair options different for the various manufacturers. ie is Dell different from HP etc.?
3) Is the log on screen called the "splash screen"?
Thanks
vlogg5Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
Can you start normally?  Not clear from above. If you can start, you can run Windows 8.1 Refresh from Action Center, Recovery options. This protects data but makes you reinstall some apps.

If you have the Windows 8.1 DVD (not likely with Dell) you can run a Repair Install form the DVD. I don't think you can do this from the Dell Recovery Program.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
vlogg5Author Commented:
Nope the computer is not starting.
0
JohnBusiness Consultant (Owner)Commented:
If the computer will not start and perform the automatic recovery option (I have seen that work before), then you probably need to contact Dell Support and get Recovery Media sent to you.
0
Cloud Class® Course: Certified Penetration Testing

This CPTE Certified Penetration Testing Engineer course covers everything you need to know about becoming a Certified Penetration Testing Engineer. Career Path: Professional roles include Ethical Hackers, Security Consultants, System Administrators, and Chief Security Officers.

vlogg5Author Commented:
I have read that if you start the computer and do a hard shut down before the splash screen about 4 times that the recovery options become available. I have done that once and it worked and another time it didn't
However, is that a standard procedure. It strikes me that it would be very hard on the hard drive and may even corrupt
the boot system files. What are your thoughts?
I will award you after this.
0
JohnBusiness Consultant (Owner)Commented:
The automatic repair on a machine that does not start is not "hard" on a hard drive (that is not damaging. I have seen the automatic repair work before on my own (older) machine and on client machines.

However the hard drive could have a problem from before or coincidentally which is why it may not be starting.
0
vlogg5Author Commented:
Thanks John. I am submitting another question re another way to access repair options.
0
vlogg5Author Commented:
Thanks John
0
JohnBusiness Consultant (Owner)Commented:
@vlogg5  - Thanks. I was happy to help and I will watch also for the other question.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 8

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.