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Windows 8.1 How to Start in Repair Mode

Posted on 2014-09-20
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Last Modified: 2016-11-23
Hi,
Dell 8.1
I know that by holding down the shift key and restarting from the log on screen you can get to the various
repair options.
My questions are;
1) If there is no password set on the computer the log on screen doesn't appear. How do you access the various repair options (restore, refresh, etc.) when there is no password and therefore no log on screen?
2) Is accessing the repair options different for the various manufacturers. ie is Dell different from HP etc.?
3) Is the log on screen called the "splash screen"?
Thanks
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Question by:vlogg5
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8 Comments
 
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Experienced Member earned 2000 total points
ID: 40334840
Can you start normally?  Not clear from above. If you can start, you can run Windows 8.1 Refresh from Action Center, Recovery options. This protects data but makes you reinstall some apps.

If you have the Windows 8.1 DVD (not likely with Dell) you can run a Repair Install form the DVD. I don't think you can do this from the Dell Recovery Program.
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Author Comment

by:vlogg5
ID: 40334843
Nope the computer is not starting.
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LVL 97

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by:Experienced Member
ID: 40334847
If the computer will not start and perform the automatic recovery option (I have seen that work before), then you probably need to contact Dell Support and get Recovery Media sent to you.
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Author Comment

by:vlogg5
ID: 40334869
I have read that if you start the computer and do a hard shut down before the splash screen about 4 times that the recovery options become available. I have done that once and it worked and another time it didn't
However, is that a standard procedure. It strikes me that it would be very hard on the hard drive and may even corrupt
the boot system files. What are your thoughts?
I will award you after this.
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LVL 97

Expert Comment

by:Experienced Member
ID: 40334874
The automatic repair on a machine that does not start is not "hard" on a hard drive (that is not damaging. I have seen the automatic repair work before on my own (older) machine and on client machines.

However the hard drive could have a problem from before or coincidentally which is why it may not be starting.
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Author Comment

by:vlogg5
ID: 40334883
Thanks John. I am submitting another question re another way to access repair options.
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Author Closing Comment

by:vlogg5
ID: 40334885
Thanks John
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LVL 97

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by:Experienced Member
ID: 40334887
@vlogg5  - Thanks. I was happy to help and I will watch also for the other question.
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