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Yes the isp would setup the reverse dns.<br />
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-saige-
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Yes the isp would setup the reverse dns.

-saige-

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I have a customer who has a need to set up a PTR (reverse DNS) record. I manage his domain names at GoDaddy for and just found out that GoDaddy does not support having PTR records.<br />
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My question: Based on reading up on this it should be the ISP who needs to set them up...is that correct? <br />
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I don't know why they want to have them set as I only do the domains for them and web development. Another provider manages their servers/network and they emailed me the request. I know that they have a SBS 2011 for emails.
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I have a customer who has a need to set up a PTR (reverse DNS) record. I manage his domain names at GoDaddy for and just found out that GoDaddy does not support having PTR records.

My question: Based on reading up on this it should be the ISP who needs to set them up...is that correct? 

I don't know why they want to have them set as I only do the domains for them and web development. Another provider manages their servers/network and they emailed me the request. I know that they have a SBS 2011 for emails.

DNS PTR records for domain

The Domain Name System (DNS) is a hierarchical, globally distributed system responsible for associating the name of a computer, service or other resource into an IP address for connecting to the Internet or a private network. Most prominently, it translates domain names to the numerical IP addresses needed for the purpose of computer services and devices worldwide.

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).