I have a customer who has a need to set up a PTR (reverse DNS) record. I manage his domain names at GoDaddy for and just found out that GoDaddy does not support having PTR records.
My question: Based on reading up on this it should be the ISP who needs to set them up...is that correct?
I don't know why they want to have them set as I only do the domains for them and web development. Another provider manages their servers/network and they emailed me the request. I know that they have a SBS 2011 for emails.