Solved

DNS PTR records for domain

Posted on 2014-09-21
2
338 Views
Last Modified: 2014-09-21
I have a customer who has a need to set up a PTR (reverse DNS) record. I manage his domain names at GoDaddy for and just found out that GoDaddy does not support having PTR records.

My question: Based on reading up on this it should be the ISP who needs to set them up...is that correct?

I don't know why they want to have them set as I only do the domains for them and web development. Another provider manages their servers/network and they emailed me the request. I know that they have a SBS 2011 for emails.
0
Comment
Question by:Gerhardpet
2 Comments
 
LVL 21

Accepted Solution

by:
Larry Struckmeyer MVP earned 500 total points
ID: 40335262
Yes... the ISP is responsible for ptr records.  Most ISPs do this as soon as they assign a static IP address, but some may not.  It is necessary because many mail recipients/servers test reverse lookups to verify the mail came from the name and ip it claims to have come from.  Whoever has a relationship with the ISP for this customer should call the ISP.
0
 
LVL 32

Expert Comment

by:it_saige
ID: 40335265
Yes the isp would setup the reverse dns.

-saige-
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now