Solved

mail on iPhone 5  comes in with "cannot display message as formatted"

Posted on 2014-09-21
3
29 Views
Last Modified: 2016-05-24
my iPhone 5 has suddenly begun displaying "this message cannot be displayed as formatted"
This started with ios7. The steps i have taken are as follows:
Backup, reset to factory and install apps.
delete and re-install mail account a million times..
upgrade to ios8

This is currently set as imap, so when the mail hits its final destination in MAC mail it will remove it from the phone. However, i does do it with POP as well.

This is my own domain, and the other users on the domian have iphone 5s with the exact same settings and are not having this issue.. Any help would be greatly appreciated.
0
Comment
Question by:MichelleCVM
3 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40335400
I sometimes get the message "This email has no content". It is not true and after some time, the message will display.  I get my email forwarded from mail. com and the mail.com iPhone app normally always displays.  I am also using IOS V8 but on an iPhone 4s.

Try turning off the phone completely. Once fully off (takes 2 minutes). re-power and check.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In a recent article here at Experts Exchange (http://www.experts-exchange.com/articles/18880/PaperPort-14-in-Windows-10-A-First-Look.html), I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
Windows 10 is here and for most admins this means frustration and challenges getting that first working Windows 10 image. As in my previous sysprep articles, I've put together a simple help guide to get you through this process. The aim is to achiev…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now