I have exchange 2010 with 2 CAS server's and 10 databases, 5 database rpcclientaccessserver is cas01 and for another 5 database it is cas02. Now I created cas array call cas.domain.com.
and updated the RPCClientAccessServer attribute for a mailbox database to new cas array name. But when user opens their outlook, it still shows connection to the cas01 or cas02, it is not changing automatically. But If I configured new outlook profile, it automatically takes cas.domain.com name.
How to resolve the users already configured outlook
Except reparing the profiles/deploying a GPO not much can be done, the RPC Client access server is coded in the OST after clients are connecting.
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