Trying to install Win 7 on a laptop that came with Win 8 installed

Hi - I have an ASUS V500C laptop that came with Windows 8. My client decides he hates Win 8, so I purchased a Win7 Pro license, hoping that the drivers I need will be around, and may be able to find some substitutions if necessary. I get the drive formatted, boot up with the Win 7 DVD with an external DVD drive, it says to "touch any key to run dvd", I do that , it shows the "Starting Windows" screen, and basically STOPS. Thats it. Ive tested other Win7 DVDs as well as another DVD drive i have, and it does the same thing. The hard drive seems to be ok, being that Win8 was working fine prior to this.  Any idea what would cause this?
hodgemAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Seth SimmonsSr. Systems AdministratorCommented:
there are no windows 7 drivers for that model on asus site so that is an issue
also, did you check if secure boot is enabled in the bios?  if it is, disable it since windows 7 doesn't support that
0
aadihCommented:
A BIOS change is required.  Change from UEFI mode to Classical (Traditional) mode.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
hodgemAuthor Commented:
Secure boot control is disabled, but not sure about the UEFI - dont see anything related to UEFI or traditional mode
0
Cloud Class® Course: Python 3 Fundamentals

This course will teach participants about installing and configuring Python, syntax, importing, statements, types, strings, booleans, files, lists, tuples, comprehensions, functions, and classes.

noxchoGlobal Support CoordinatorCommented:
How did you format the drive?
Is this 64bit Windows which you try to install?
0
aadihCommented:
Traditional = Legacy.
0
Joe Winograd, Fellow&MVEDeveloperCommented:
Hi hodgem,

If you can't get it to work with W7, you may want to consider installing Classic Shell on the W8 laptop. I've done this for many machines, including recently on ASUS and Toshiba laptops. Here's a 5-minute EE video Micro Tutorial, Make Windows 8 Look Like Earlier Versions of Windows with Classic Shell, that shows exactly how to do it:

http://www.experts-exchange.com/VP_211.html

I recently configured Classic Shell to start in the desktop (not the metro screen) on the Toshiba W8.1 laptop for a client and he is very happy with it — said he can't tell any difference between it and his Dell laptop that is running real W7. Regards, Joe
0
Gary CaseRetiredCommented:
Agree that both Class Shell and Start8 [ http://www.stardock.com/products/start8/ ] make Windows 8 "feel" very much like Windows 7, and are generally the best choices for users with Win8 systems that don't like the new GUI.    Adding those plus a media codec for DVD playback will restore most of the Windows 7 "look and feel" without the need to install '7.

However, it sounds like you've already wiped '8 from this system ["I get the drive formatted"], so that may not be an alternative at this point.   If you still have a restore partition and can restore back to factory, you may want to try that approach => but otherwise, I'd just go ahead and install '7, since you've already got the license.    If you've disabled Secure Boot, the system SHOULD install '7 without any issue.    As noted above, you MAY have to set the BIOS to legacy mode, although I've installed it on UEFI systems without issue (but different implementations have different "quirks").

If you're still having issues, post a picture of the BIOS options you're using (or just note the details).    It's almost certain that you CAN install '7, but it may take some experimentation with the BIOS to get it done.
0
nobusCommented:
it is often easier to do an install, if the original partition is deleted, or formatted
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 8

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.