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server 2012 cannot ping domain name

Posted on 2014-09-22
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Last Modified: 2014-10-06
We have migrated to a new server with OS Server 2012 and the computers on the domain are unable to ping the domain name.local


Please advise with any help
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Question by:johnpatbullock
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by:Rich Weissler
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When you indicate that you migrated to a new server... do you mean a new domain controller?  (And/or new DNS Server.)  Did you already decommission the old server?  Did you put the new server in with the old server's IP address?  Can you ping the domain from the new server?
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by:johnpatbullock
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yes we migrated to a new domain controller and it is also the new dns server.  The old server has been decommissioned and the new server has a different ip address than the old server.  I cannot ping the domain name from the server or any workstation
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by:it_saige
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Did you verify ad replication before decommissioning the old server?

In the event log of your new server, do you see any NTFRS events (or any event related to DC Promotion, SYSVOL, NETLOGON)?

What handles your DHCP and did you update the DNS in this to use the new server ip as the primary DNS server?

-saige-
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by:Gajendra Rathod
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First change primary DNS server IP address  in your DHCP server.

check if there is any static entry for name.local in firewall or router in DNS forwarder.
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by:Rich Weissler
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I assume your DNS Zone is/was using an AD Integrated zone, in which case AD Replication is critical... unless replication completed, none of the domain DNS records will exist.  I assume you moved all the FSMO roles from the old server to the new server?   Did you demote the old domain controller before decommissioning?
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by:it_saige
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@Razmus, you know right where I'm going with this.  ;)  I just hope that the old DC is available; i.e. - it's just simply turned off.

-saige-
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by:johnpatbullock
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I did demote the old DC sussessfully.  I also moved all of the FSMO roles and made sure the new DC was a global catalog server before dcpromo on the old DC.  The DHCP seems to be setup correctly.
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by:it_saige
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How about those event logs?

-saige-
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by:vivigatt
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Can you ping the DC itself?
If not, check the firewall...
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by:johnpatbullock
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we can ping the server by name but cannot ping the domain.local from the server or any workstation
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by:johnpatbullock
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and the firewall is off
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by:vivigatt
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What is the entry corresponding to your domain in your DNS ?
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by:DrDave242
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When you try to ping your domain name, does it fail to resolve the name to an IP address at all ("Ping request could not find host..."), or does it resolve the name to the wrong address?
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by:vivigatt
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johnpatbullock earned 0 total points
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so the problem was the second NIC card was not disabled and once that was disabled we were able to ping the domain by name
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by:it_saige
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Glad you got it sorted out.

-saige-
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Author Closing Comment

by:johnpatbullock
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we figured out that the issue was due to the second NIC card being enabled with no IP
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