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server 2012 cannot ping domain name

Posted on 2014-09-22
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Last Modified: 2014-10-06
We have migrated to a new server with OS Server 2012 and the computers on the domain are unable to ping the domain name.local


Please advise with any help
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Question by:johnpatbullock
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17 Comments
 
LVL 31

Expert Comment

by:Rich Weissler
ID: 40336687
When you indicate that you migrated to a new server... do you mean a new domain controller?  (And/or new DNS Server.)  Did you already decommission the old server?  Did you put the new server in with the old server's IP address?  Can you ping the domain from the new server?
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Author Comment

by:johnpatbullock
ID: 40336722
yes we migrated to a new domain controller and it is also the new dns server.  The old server has been decommissioned and the new server has a different ip address than the old server.  I cannot ping the domain name from the server or any workstation
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Expert Comment

by:it_saige
ID: 40336742
Did you verify ad replication before decommissioning the old server?

In the event log of your new server, do you see any NTFRS events (or any event related to DC Promotion, SYSVOL, NETLOGON)?

What handles your DHCP and did you update the DNS in this to use the new server ip as the primary DNS server?

-saige-
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LVL 10

Expert Comment

by:Gajendra Rathod
ID: 40336810
First change primary DNS server IP address  in your DHCP server.

check if there is any static entry for name.local in firewall or router in DNS forwarder.
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Expert Comment

by:Rich Weissler
ID: 40336815
I assume your DNS Zone is/was using an AD Integrated zone, in which case AD Replication is critical... unless replication completed, none of the domain DNS records will exist.  I assume you moved all the FSMO roles from the old server to the new server?   Did you demote the old domain controller before decommissioning?
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Expert Comment

by:it_saige
ID: 40336826
@Razmus, you know right where I'm going with this.  ;)  I just hope that the old DC is available; i.e. - it's just simply turned off.

-saige-
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Author Comment

by:johnpatbullock
ID: 40336902
I did demote the old DC sussessfully.  I also moved all of the FSMO roles and made sure the new DC was a global catalog server before dcpromo on the old DC.  The DHCP seems to be setup correctly.
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Expert Comment

by:it_saige
ID: 40337202
How about those event logs?

-saige-
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LVL 17

Expert Comment

by:vivigatt
ID: 40340272
Can you ping the DC itself?
If not, check the firewall...
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Author Comment

by:johnpatbullock
ID: 40344969
we can ping the server by name but cannot ping the domain.local from the server or any workstation
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Author Comment

by:johnpatbullock
ID: 40344970
and the firewall is off
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Expert Comment

by:vivigatt
ID: 40345928
What is the entry corresponding to your domain in your DNS ?
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Expert Comment

by:DrDave242
ID: 40345961
When you try to ping your domain name, does it fail to resolve the name to an IP address at all ("Ping request could not find host..."), or does it resolve the name to the wrong address?
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Accepted Solution

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johnpatbullock earned 0 total points
ID: 40354707
so the problem was the second NIC card was not disabled and once that was disabled we were able to ping the domain by name
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LVL 35

Expert Comment

by:it_saige
ID: 40354716
Glad you got it sorted out.

-saige-
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Author Closing Comment

by:johnpatbullock
ID: 40363285
we figured out that the issue was due to the second NIC card being enabled with no IP
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