?
Solved

HP 6520 Wireless Printer on Microsoft Surface 3 Printer Setup

Posted on 2014-09-22
2
Medium Priority
?
337 Views
Last Modified: 2014-10-09
My wife has retired and purchased a Micorsoft Surface 3 and an HP 6520 Wireless printer. Most of the time it works ok. She can install the printer using settings and devices on the surface. Sometimes the ip address that is on the printer is different from the one on the surface. I told her to delete the printer and reinstall it. It would reinstal using the new address and would work. She says that it should never change once it is installed. I can partially agree. She says the problem is my jury rigged network and she accuses me of tinkering. This is not true. I have a Cisco Linksys E 2000 wireless router properly installed. It has worked fine since installed. I can always print to the  printer from my laptop running Linux MInt 16.  Any suggestions would be appreciated. Since she is retired I am now corporate IT and I get the complaints.
0
Comment
Question by:carbai
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 88

Accepted Solution

by:
rindi earned 1500 total points
ID: 40337519
Make sure your printer gets a static Ip from the Router's DHCP server.
0
 

Author Comment

by:carbai
ID: 40344869
The address that changes is on the Surface.  The printer seems to stay the same.
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question