Solved

Redirect in Chrome

Posted on 2014-09-22
3
213 Views
Last Modified: 2014-09-22
A customer has Chrome installed as well as Firefox and IE.  The OS is Windows 7.  Some websites in Chrome are redirected to Micorsofterrorreports.com and sossolutions,com among others.  I have run ADWcleaner and Malwarebytes.  Neither has helped.  I am operating remotely through LogMeIn Rescue so I could not run RKill.

The redirection does not happen in either Firefox or IE.

What am I missing here?  What do I have to do to get Chrome to behave?
0
Comment
Question by:rhavey
3 Comments
 
LVL 58

Expert Comment

by:Gary
ID: 40337520
Check any suspicious programs installed and any add ons in Chrome itself.
It may be that you need to be at the pc to kill the infection.
Can you run
http://support.kaspersky.com/viruses/utility#TDSSKiller
0
 
LVL 1

Accepted Solution

by:
JRome225 earned 500 total points
ID: 40337560
I would reset the browser settings within Chrome and check for a proxy.
0
 
LVL 1

Author Closing Comment

by:rhavey
ID: 40337721
Thank you.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

OfficeMate Freezes on login or does not load after login credentials are input.
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now