Redirect in Chrome

A customer has Chrome installed as well as Firefox and IE.  The OS is Windows 7.  Some websites in Chrome are redirected to Micorsofterrorreports.com and sossolutions,com among others.  I have run ADWcleaner and Malwarebytes.  Neither has helped.  I am operating remotely through LogMeIn Rescue so I could not run RKill.

The redirection does not happen in either Firefox or IE.

What am I missing here?  What do I have to do to get Chrome to behave?
LVL 1
rhaveyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

GaryCommented:
Check any suspicious programs installed and any add ons in Chrome itself.
It may be that you need to be at the pc to kill the infection.
Can you run
http://support.kaspersky.com/viruses/utility#TDSSKiller
0
JRome225Commented:
I would reset the browser settings within Chrome and check for a proxy.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rhaveyAuthor Commented:
Thank you.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.