Link to home
Start Free TrialLog in
Avatar of rhavey
rhaveyFlag for United States of America

asked on

Redirect in Chrome

A customer has Chrome installed as well as Firefox and IE.  The OS is Windows 7.  Some websites in Chrome are redirected to Micorsofterrorreports.com and sossolutions,com among others.  I have run ADWcleaner and Malwarebytes.  Neither has helped.  I am operating remotely through LogMeIn Rescue so I could not run RKill.

The redirection does not happen in either Firefox or IE.

What am I missing here?  What do I have to do to get Chrome to behave?
Avatar of Gary
Gary
Flag of Ireland image

Check any suspicious programs installed and any add ons in Chrome itself.
It may be that you need to be at the pc to kill the infection.
Can you run
http://support.kaspersky.com/viruses/utility#TDSSKiller
ASKER CERTIFIED SOLUTION
Avatar of JRome225
JRome225
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of rhavey

ASKER

Thank you.