wireless network for a brother printer

I have a wireless HL 2270 DW Brother laser printer.  I am having problems setting up the wireless network for the printer.  My Microsoft windows pc's recognize the printer but the MacBook Air refuses to connect to the network.  It always says that it is offline.  I have installed the software for the printer on each computer and near as I can gather I followed the recommended directions in the installation and the setup.  Is it possible that I am having this problem because the Brother laser printer is not an air printer?  What should I do to solve this problem?  Any advice would be greatly appreciated.
thanks,
capreol
capreolAsked:
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Michael DyerSenior Systems Support AnalystCommented:
You are correct, the Brother HL 2270 is not an AirPrinter.  However, if you are both connecting via the same wireless network, you should be able to print to it by IP address.  Configure the printer by selecting "Add Printer" on the MAC and typing in the ip address of the printer.  For "Print Using" select the driver from the list. The HL-2270DW series should be in that list. If it does not, download the CUPS driver from this link:
 
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dlf/000000/004500/d lf004529.html?reg=us&c=us&lang=en&prod=hl2270dw_all&type2=1&os=108&flang=4&dlid= dlf004529#4
 
Select OK, then Add, and you should be able to print.

Also, from the Brother site:

Print from your mobile device via Cortado Workplace1, a FREE printing app that enables you to store and wirelessly print documents from your Apple®, Android™, or Blackberry mobile device. Since this app uses a Brother original printer driver, the output is identical to the print output from your PC.

You might want to check this out if you have mobile devices like an iPad.
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capreolAuthor Commented:
Configure the printer by selecting "Add Printer" on the MAC and typing in the ip address of the printer. ?? I am not sure how to do this part of your answer.  When I am configuring the printer by selecting "Add Printer" on the MAC how do I know or find out the ip address of the printer?
thanks,
capreol
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Michael DyerSenior Systems Support AnalystCommented:
You can get the IP address of the printer from the printer settings page.  Here is how you print that out.

At the printer, turn off the power.

Turn the power back on and wait until the machine is in the ready mode.

Press the GO button three times quickly (within 2 seconds).  The machine will print out a printer settings page.
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capreolAuthor Commented:
Thank you very much Michael.  I will be trying that tomorrow morning and will report my experience with configuring the wireless network for this Brother computer.  Hopefully, this will make it possible for the Mac computer and the Windows computer to use the same printer wirelessly.  One other question, should the Brother laser printer be connected directly by cable to the router/modem in order to do this successfully?  In my previous attempt at setting it up I had the Brother printer connected by a usb printer cable to a Gateway desktop PC.
thanks,
capreol
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capreolAuthor Commented:
In the setup which I will do tomorrow should the Brother 2270 laser printer which is not an air print printer be connected directly by cable to the router modem...both for the setup/configuration and then for future use of this printer in a wireless network?  This particular printer is wireless capable but I am having difficulty with getting it to work with a Macbook Air computer.  
thanks,
capreol
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Michael DyerSenior Systems Support AnalystCommented:
It would not hurt to have it connected by a cable, but it should work wirelessly.
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capreolAuthor Commented:
Does that mean that the setup and configuration can occur without the Brother printer being connected by a printer cable to a windows computer?  When I did this previously the printer was connected by a cable to my windows pc and then it allowed me to configure the wireless setup for the printer.
thanks,
capreol
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Michael DyerSenior Systems Support AnalystCommented:
If hooking it to a windows PC to configure it is an option, that is what I would do.  Set it for a static IP address on your network and then use that address to connect.
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capreolAuthor Commented:
Thank you Michael for your excellent assistance re this printer network situation.  All of your advice is most appreciated.  By the way, I got it working...your help made that possible!
capreol
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