Richard Christensen
asked on
wireless network for a brother printer
I have a wireless HL 2270 DW Brother laser printer. I am having problems setting up the wireless network for the printer. My Microsoft windows pc's recognize the printer but the MacBook Air refuses to connect to the network. It always says that it is offline. I have installed the software for the printer on each computer and near as I can gather I followed the recommended directions in the installation and the setup. Is it possible that I am having this problem because the Brother laser printer is not an air printer? What should I do to solve this problem? Any advice would be greatly appreciated.
thanks,
capreol
thanks,
capreol
ASKER CERTIFIED SOLUTION
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You can get the IP address of the printer from the printer settings page. Here is how you print that out.
At the printer, turn off the power.
Turn the power back on and wait until the machine is in the ready mode.
Press the GO button three times quickly (within 2 seconds). The machine will print out a printer settings page.
At the printer, turn off the power.
Turn the power back on and wait until the machine is in the ready mode.
Press the GO button three times quickly (within 2 seconds). The machine will print out a printer settings page.
ASKER
Thank you very much Michael. I will be trying that tomorrow morning and will report my experience with configuring the wireless network for this Brother computer. Hopefully, this will make it possible for the Mac computer and the Windows computer to use the same printer wirelessly. One other question, should the Brother laser printer be connected directly by cable to the router/modem in order to do this successfully? In my previous attempt at setting it up I had the Brother printer connected by a usb printer cable to a Gateway desktop PC.
thanks,
capreol
thanks,
capreol
ASKER
In the setup which I will do tomorrow should the Brother 2270 laser printer which is not an air print printer be connected directly by cable to the router modem...both for the setup/configuration and then for future use of this printer in a wireless network? This particular printer is wireless capable but I am having difficulty with getting it to work with a Macbook Air computer.
thanks,
capreol
thanks,
capreol
It would not hurt to have it connected by a cable, but it should work wirelessly.
ASKER
Does that mean that the setup and configuration can occur without the Brother printer being connected by a printer cable to a windows computer? When I did this previously the printer was connected by a cable to my windows pc and then it allowed me to configure the wireless setup for the printer.
thanks,
capreol
thanks,
capreol
If hooking it to a windows PC to configure it is an option, that is what I would do. Set it for a static IP address on your network and then use that address to connect.
ASKER
Thank you Michael for your excellent assistance re this printer network situation. All of your advice is most appreciated. By the way, I got it working...your help made that possible!
capreol
capreol
ASKER
thanks,
capreol