[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

iTunes Crashes

Posted on 2014-09-22
5
Medium Priority
?
2,251 Views
Last Modified: 2014-09-23
iTunes crashes/ error = iTunes has stopped responding , on step 6/6 of Syncing iPhone
,

"Syncing Apps to "iPhone" .. "
--
removed =
1.iTunes
2.Apple Software Update
3.Apple Mobile Device Support
4.Bonjour
5.Apple Application Support (iTunes 9 or later)
, ,
rebooted computer
, ,
tried new user profile on the computer... ,

----------

error from logs :
<EventData>
    <Data>iTunes.exe</Data>
    <Data>11.4.0.18</Data>
    <Data>54045c47</Data>
    <Data>MSVCR100.dll</Data>
    <Data>10.0.40219.325</Data>
    <Data>4df2be1e</Data>
    <Data>c0000417</Data>
    <Data>0008af3e</Data>
    <Data>694</Data>
    <Data>01cfd6ab238fe240</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\WINDOWS\system32\MSVCR100.dll</Data>
    <Data>92180746-429e-11e4-a512-180373183976</Data>
  </EventData>
0
Comment
Question by:mvalencia2003
  • 3
  • 2
5 Comments
 
LVL 101

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 40337971
iTunes 11.4.0.18 works fine and syncs fine on my Windows 7 computer.

You also tried a new Windows User Profile and this should fix most of this type of problem.

Try System File Checker (SFC /SCANNOW) to see if it can correct problems.

If not, then you may need to try a Windows 7 Repair Install. You can do this with the Windows 7 DVD and sometimes with the recovery partition. Here is a Seven Forums Tutorial to assist you.

http://www.sevenforums.com/tutorials/3413-repair-install.html
0
 
LVL 4

Author Comment

by:mvalencia2003
ID: 40338196
Question :
what does sfc /scannow .. do?
Does it repair something or just scan / check files
?

,
Thanks - -
0
 
LVL 101

Expert Comment

by:John Hurst
ID: 40338852
SFC scans for system errors and corrects then to the extent that it can. I don't know if that will fix iTunes, but it is easy to try.

Windows Repair install is more difficult and, if it works, can fix bigger operating system damage.
0
 
LVL 4

Author Closing Comment

by:mvalencia2003
ID: 40340174
Thanks
,,
0
 
LVL 101

Expert Comment

by:John Hurst
ID: 40340179
@mvalencia2003  - You are welcome and I was happy to help.
0

Featured Post

Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

IF you are either unfamiliar with rootkits, or want to know more about them, read on ....
This article summarizes the problem of addictive cell phone usage that college students across the country are facing. It covers the issues with obsessive cell phone addiction, reasons why this is happening, and what we can do to solve this problem.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

590 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question