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Windows Updates through SCCM2012

Posted on 2014-09-22
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Last Modified: 2014-10-15
Dear Experts,

Here in my organization SCCM 2012 is configured. With the help of Expert Exchange Experts i have configured WSUS & then Software updates. I have downloaded the updates & deployed it to Windows 7 collections. Yesterday at around 1 pm AST i have deployed it but till now none of the clients received the updates. It shows non-compliant as 18. If i go to Monitoring-Deployments it shows in progress -14. If i go & check in those computers it shows no items found. Have attached the images also. Also in wsynmgr.log it shows :-Failed to delete orphaned content folder \\sccmserver\WSUS\UpdateServicesDbFiles, error 0x20.

Please help.

Regards,

JCT
SUP.jpg
SUP1.jpg
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Question by:jct_777
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Accepted Solution

by:
Vaseem Mohammed earned 500 total points
ID: 40349628
Setting up Updates in SCCM sometimes get tricky and hard to troubleshoot and Manage.
Managing manually created software update group for windows updates is a bit painful when done manually.
I suggest you to have a look at Automatic Deployment Rules.
http://vhomelab.wordpress.com/2014/09/23/sccm-2012-deploy-windows-updates-using-automatic-deployment-rules/
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Author Comment

by:jct_777
ID: 40351549
Hi Vaseem,

After deploying the new ADR now it shows up in software groups & also the client computers can see the updates in the software center. Its not installing the updates automatically & when i click install it shows downloading 0%. Error it gives is past due-will be installed. I have attached the snapshot of one of the client computer also.

Regards
jct
Downloading-error.jpg
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LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40351585
Check these settings on your ADR propertiesdeployment2
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Author Comment

by:jct_777
ID: 40351596
Hi Vaseem,

In ADR properties under user experience the option software installation was not selected. Now i have selected this option. Also in the deployment schedule the settings according to you was ok. i.e. client local time & as soon as possible was selected.
I have attached the snapshots for it.  Will these updates will install automatically or the users have to install manually.

regards,

JCT
ADR-Properties.jpg
user-experience.jpg
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LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40351607
Now Run ADR again and wait it to finish.,
On 1 test client, in config mgr client / Actions tab Run, Machine Policy retrieval wait for 3-5 mins, Run  Software updates scan wait for 3-5mins then run software updates deployment.
See if the installation starts in software center.

On 2nd test client, just run Machine policy retrieval and see if the installation kicks in, it might take time in this case which depends on software scan and deployment cycle policy schedule.
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Author Comment

by:jct_777
ID: 40351663
Hi ,

I did as you mentioned . But still its shows downloading 0%  & after that Past due-Will be installed. If i click install manually also it shows the same. Have attached the snapshots of it & also of the computer agent setting in which additional software manages the deployment of application & software updates set to "NO".

Regards,

JCT
Downloading-error-1.jpg
computer-Agent.jpg
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LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40351811
On clients PC check updatesDeployment.log and see what warning/error its showing up
0
 
LVL 1

Author Comment

by:jct_777
ID: 40351834
Hi ,

I have attached the updatesdeployment.log from one of the client  computers.

Regards,

JCT
UpdatesDeployment.log
UpdatesDeployment-20140930-091440.log
0
 
LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40351892
Failed to attach update to the automation wrapper, error = 0x87d00215

Try to find why this error is showing up.
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Author Comment

by:jct_777
ID: 40353012
Hi ,

Will check & update you.

Regards,

JCT
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Author Comment

by:jct_777
ID: 40353924
Hi ,

When i checked distmgr.log it showed package failed error. I have attached the snapshot of it.

regards,

JCT
distmgr.jpg
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Author Comment

by:jct_777
ID: 40353946
Hi ,

Today i saw one strange thing . In D drive the shared folder in which all the windows updates were downloaded the folder is not there. strange. I will again create & check & will keep you updated.

Regards,

Jct
0
 
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Author Comment

by:jct_777
ID: 40356360
Hi ,

After creating the new ADR for windows updates it shows the same issue. Downloading 0% & hanging.
I have attached the screen shot of it.

regards,
JCT
Downloading-error.jpg
0
 
LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40356590
Whats the share and NTFS permission on package directory?
The directory on server in which updates are saved.
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LVL 1

Author Comment

by:jct_777
ID: 40358274
Hi ,

My next working day  will be on 12 th October. You mentioned :-

Whats the share and NTFS permission on package directory?
The directory on server in which updates are saved.

from where can i get the above option.

Regards,
JCT
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LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40358282
When u created ADR the wizard asked for creating of package for which you need to provide a share location. Thats the directory i am talking about. Also check if the package is available on distribution point.
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Author Comment

by:jct_777
ID: 40370216
Hi ,

My office will open on 12th October. Same day i will update you.

Regards,

JCT
0
 
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Author Comment

by:jct_777
ID: 40375352
Hi ,

I have attached few images of the sccm console  . May be there is some issue with the Distribution point.

Regards,

JCT
Component-Status.jpg
Content-Status.jpg
Distribution-Pont-Configuration-Status.j
Site-Status.jpg
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Author Comment

by:jct_777
ID: 40375375
Hi ,

I have attached the snapshot of the Distribution point properties . In this it shows Windows 7 updates as on 1st Oct.

Please help as all the users have started complaining regarding the updates not downloading.

Regards,

JCT
Distribution-Point-properties.jpg
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LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40375389
Did you read the error messages of component?
Did you check the disk usage?
0
 
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Author Comment

by:jct_777
ID: 40375396
Hi ,

I have attached the error messages for component status. In the error it specifies check the disk usage. My D: drive is of 500gb out of it 495gb is free. Also it says does not access to the package source , also reduce the file name.

Regards,

JCT
Component-error-msg.jpg
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Author Comment

by:jct_777
ID: 40375406
Hi ,

Sorry its not d: drive its E:drive.I have created this new E:drive recently. Before SUP configuration. Do I need to specify this new drive in any of the SUP settings. I followed the below link there it says to add:-

http://eskonr.com/tag/sccm-2012-dp-error/

Regards,

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 40375410
Hi ,

Do i need to create a secondary distribution point for new drive here in this case i.e. E:drive.  I have not added the new drive. Have attached the image . Is it correct method to add a new drive.

Regards,

JCT
DP-for-Secondary-Site.jpg
0
 
LVL 1

Author Comment

by:jct_777
ID: 40375420
Hi,

Do i need to add the new drive partition . In the below mentioned link it shows like that.  Getting confused

http://blogs.technet.com/b/smsandmom/archive/2008/09/04/moving-the-smspkgc-share-to-a-different-drive.aspx

Regards,

JCT
0
 
LVL 1

Author Comment

by:jct_777
ID: 40376358
Hi ,

Still waiting for your reply.

Regards,

JCT
0
 
LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40376362
I am not really sure about the error and adding additional drive, you must search technet for the same.
0
 
LVL 1

Author Comment

by:jct_777
ID: 40376443
Hi ,

Now there is no error for the distribution point also the its shows the E drive is selected automatically. I have attached the image of it.

JCT
Error.jpg
0
 
LVL 1

Author Comment

by:jct_777
ID: 40381474
Hi ,

I have reconfigured the ADR for SUP. All the clients are getting the updates notification in their software center. its getting installed some it says restart requires & some it says Pending Verification. What this pending verification means. do i need to configure something else.

I have attached the snapshot of it.

Regards,

JCT
pending-verification.jpg
0
 
LVL 1

Author Comment

by:jct_777
ID: 40381555
Hi ,

Seems everything is working fine after restarting the client computers.  Updates are getting downloaded automatically. Every time do i need to run the ADR or it will check for update , download & push to the clients automatically .

Regards,

JCT
0
 
LVL 12

Expert Comment

by:Vaseem Mohammed
ID: 40381593
Good, once the other updates are installed, the pending verification will also be installed.
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