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Why does server 2003 keep rebooting when attempting to install quickbooks

Posted on 2014-09-23
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Last Modified: 2014-09-26
server 2003 keeps rebooting when attempting to install quickbooks.
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Question by:t0mmyb0y
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5 Comments
 
LVL 16

Expert Comment

by:Brian Pringle
ID: 40339846
There may be a hung application installation that created a "RunOnce" entry in the registry.  We used to have this problem all the time with Server 2003.  

Open Regedit
Expand HKLM \ Software \ Microsoft \ Windows \ CurrentVersion \ RunOnce and click on RunOnce.  

If there is anything there (other than default), delete it.  Restart the server and try again.
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Author Comment

by:t0mmyb0y
ID: 40342037
Yes. There was something there. It would not allow me to delete it. It is called Default; type is REG-SX; with value not set
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Author Comment

by:t0mmyb0y
ID: 40342039
And thank you for your replies....
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LVL 16

Accepted Solution

by:
Brian Pringle earned 500 total points
ID: 40342273
(Default) is normal and needs to be there.  

Try this...
http://sherylcanter.com/wordpress/2008/12/another-installation-already-in-progress-but-its-not/

The document is for Windows Vista, but the procedure is the same for Server 2003.
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Author Closing Comment

by:t0mmyb0y
ID: 40346500
I gave up an "A" because what you suggested lead to the solution: turn Windows Installer back on and all other relevant services.
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