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Duplicate logon tiles on windows 8

Posted on 2014-09-23
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Last Modified: 2016-11-23
Hi all I am trying to prepare some new Dell Venue tablets for deployment. I have sysprep the  tablets, and all is working fine except now  I am getting duplicate logon tiles. The tablets are joined to a domain, so when I log on to the domain, it creates a local user tile and a domain user tile except the domain user tile says domain\username. The local tile just says the user name. Any idea how to solve this?
IMG-20140923-095332.jpg
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Question by:xzay1967
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Expert Comment

by:McKnife
ID: 40339801
Hi.

Please use the policy:
Do not display last user name in logon screen
(Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options)

Any better afterwards?
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Author Comment

by:xzay1967
ID: 40339890
Hi thanks for the  advice, however, remember, it is not that it is displaying the last log on name, it is creating duplicate tiles for the same account. example if johnq logs on, then logs on, when logging on again, there will two tiles. One will simply say johnq, and the other will domain\johnq. I followed your suggestion and it did help a bit. So now if I log on with a domain account, then log off, it now displays to identical log tiles called Other User. At least now I get the initial screen to enter a username. If I click on the left arrow it takes me to the screen with duplicate other user log on tiles.
Duplicate-other-user.jpg
Initial-log-on.jpg
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LVL 53

Expert Comment

by:McKnife
ID: 40340135
Saw all pictures. I don't know how sysprepping might be involved in the problem. I am just sure that if you just cloned the drives, it would not happen. Did you try that? Of course that would mean to clone it at a stage before domain joining.
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Author Comment

by:xzay1967
ID: 40348853
So far nothing tried solved the issue. I am keeping this open to see if anyone has a solution to offer
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Expert Comment

by:McKnife
ID: 40348911
In order to make progress, please give feedback. Did you try to clone without sysprepping for a test as suggested?
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Author Comment

by:xzay1967
ID: 40349115
Yes the process only happens if I sysprep. I use LANDesk to do my imaging, so I sysprep to prepare a clean image.
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LVL 53

Expert Comment

by:McKnife
ID: 40349314
I never use sysprep, but did you use it "the way and version Microsoft supports"?
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Author Comment

by:xzay1967
ID: 40379031
Yes I did.
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Expert Comment

by:McKnife
ID: 40379336
...15 days later... :)
Ok, so then you seem to have found some bug in sysprep. You should inform Microsoft support.
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Author Comment

by:xzay1967
ID: 40379469
Sorry for the late response, been trying to find a way to work around this, none found. At this point we have kind of accepted it and proceeded with the roll out of the tablets. The good thing is that the tablets have finger print sign on options. As long they don't click the back arrow, they won't see those tiles, and can just swipe their finger and sign on.
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Accepted Solution

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xzay1967 earned 0 total points
ID: 40685688
Figured out this issue. Our SSO (Oracle SSO) is what is causing this.
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Author Closing Comment

by:xzay1967
ID: 40694331
no other solution offered fixed it
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