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Are you using offline cached mode for outlook? The address book is generated by one server and published daily? &nbsp;Does the person appear in the gal via OWA?<br />
<br />
Have you checked which server is generating the address book?
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Are you using offline cached mode for outlook? The address book is generated by one server and published daily?  Does the person appear in the gal via OWA?

Have you checked which server is generating the address book?

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Our offline address book isn't updating with new mailboxes we're adding. &nbsp; Intially I got an error when manually trying to update it that indicated the System Attendant might not be running. &nbsp; &nbsp;I manually started the service and initiated the update again wth no errrors but the entries are not showing up.<br />
<br />
I've manually forced an update in outlook with no new information.<br />
<br />
What can I check next ?<br />
<br />
Thanks a million for your help ...
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Our offline address book isn't updating with new mailboxes we're adding.   Intially I got an error when manually trying to update it that indicated the System Attendant might not be running.    I manually started the service and initiated the update again wth no errrors but the entries are not showing up.

I've manually forced an update in outlook with no new information.

What can I check next ?

Thanks a million for your help ...

Exchange Offline Address Book won't Update

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Windows Server 2008 and Windows Server 2008 R2, based on the Microsoft Vista codebase, is the last 32-bit server operating system released by Microsoft. It has a number of versions, including including Foundation, Standard, Enterprise, Datacenter, Web, HPC Server, Itanium and Storage; new features included server core installation and Hyper-V.