Solved

WSUS on server 2012 r2 keeps crashing

Posted on 2014-09-23
6
5,415 Views
Last Modified: 2016-02-20
Hello All,

I am having a mind boggling issue with a fresh WSUS server on a dedicated server just for the role.  Server operating system is 2012 R2 and it is fully patched. I am getting a series of errors as WSUS crashes.

Event 7032-------------------------------------------------------------------------------------------------------------------------
The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

The WSUS administration console was unable to connect to the WSUS Server via the remote API.

Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

System.Net.Sockets.SocketException -- An existing connection was forcibly closed by the remote host

Source
System

Stack Trace:
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
** this exception was nested inside of the following exception **
---------------------------------------------------------------------------------------------------------------------------------
Then under system log I recieve this error
Event 5002----

Application pool 'WsusPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

----------------------------------------
Event 12072-
The WSUS content directory is not accessible.
System.Net.WebException: The remote server returned an error: (503) Server Unavailable.
   at System.Net.HttpWebRequest.GetResponse()
   at Microsoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)

----------

If I restart the server the WSUS role functions for a short duration then crashes again. I have attempted to reinstall at least 3 separate times. I am installing the role from the server manager pane.
0
Comment
Question by:Rbraswell
  • 4
  • 2
6 Comments
 
LVL 18

Expert Comment

by:Don S.
ID: 40340181
Seems like a permissions issue in the folders for content and/or wsus database.  See this article: http://technet.microsoft.com/en-us/library/cc708545(v=ws.10).aspx
0
 

Author Comment

by:Rbraswell
ID: 40341952
The permissions appear to be spot on based on the article. I am going to remove WSUS again and install it on another drive. let us see if this remedies the issue.
0
 

Author Comment

by:Rbraswell
ID: 40342032
I ran a WSUS diagnostic by solar winds and ran into 2 errors client side.

# Solarwinds® Diagnostic Tool for the WSUS Agent
# 9/24/2014
Machine state
  User rights:                                       User has administrator rights
  Update service status:                             Running
  Background Intelligent Transfer service status:    Running
  OS Version:                                        Windows 7 Enterprise  Service Pack 1
  Windows update agent version:                      7.6.7600.320 (WU Agent is OK)
Windows Update Agent configuration settings
  Automatic Update:                                  Enabled
  Options:                                           Automatically download and notify of installation
  Use WSUS Server:                                   Enabled
  Windows Update Server:                             http://hulk:8530 
  Windows Update Status Server:                      http://hulk:8530
  WSUS URLs are identical:                           Identical
  WSUS URL is valid:                                 Valid URL
WSUS Server Connectivity
  clientwebservice/client.asmx:                      OK
  simpleauthwebservice/simpleauth.asmx:              OK
  content:                                           Error: NotFound (Omitting required port suffix on URL to access WSUS installed to port 8530 or resource is unreachable)
  selfupdate/iuident.cab:                            OK
  iuident.cab:                                       Error: NotFound (Omitting required port suffix on URL to access WSUS installed to port 8530 or resource is unreachable)
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 18

Expert Comment

by:Don S.
ID: 40347237
What port did you install wsus to?  Is there anything else using iis on the server?
0
 

Accepted Solution

by:
Rbraswell earned 0 total points
ID: 40347255
I ended up wiping the WID database and reinstalling WSUS. This resolved the issue I was having.
0
 

Author Closing Comment

by:Rbraswell
ID: 40354152
Because it was the solution to my issue.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Background Information Recently I have fixed file server permission issues for one of my client. The client has 1800 users and one Windows Server 2008 R2 domain joined file server with 12 TB of data, 250+ shared folders and the folder structure i…
Resolve DNS query failed errors for Exchange
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question