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iis7 restarts unexpectedly

Posted on 2014-09-23
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Last Modified: 2014-10-14
What can cause iis7 to restart unexpectedly and how do I prevent it?  
I did find a hotfix but it applies only to Vista platforms and the client computers are all Windows XP on the network involved.
This is running on a Windows server 2008.
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Question by:acusser
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Expert Comment

by:Emmanuel Adebayo
ID: 40340347
Do you have Windows debugging tools installed? if not download a copy from http://msdn.microsoft.com/en-us/windows/hardware/hh852365

Install the tools and configure this to take dump when the unexpected restart happens.
Analyse the dump file

For more info, please check the link below

http://www.sysads.co.uk/2012/05/installing-and-configuring-windbg-windows-debug-tools%E2%80%8F/
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Accepted Solution

by:
acusser earned 0 total points
ID: 40371771
This issue was resolved by editing the file "web.config".

Sorry I forgot to submit before now.
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Author Closing Comment

by:acusser
ID: 40379377
We found the solution our own selves and did not need to explore the answers given here.  Thanks anyway.
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