Symantec GhostCast

I am attempting to make an image of a laptop.
I am using GhostCast 11.5.1.
I create a bootable USB but when I boot from that USB GhostCast is grayed out which is what I need to access in order to get the image.
I must be missing something when I create the bootable USB. What am I missing?
Robert MohrAsked:
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Aaron TomoskyConnect With a Mentor Technology ConsultantCommented:
If you put in the server ip of the ghostcast server does that work?
http://www.symantec.com/business/support/index?page=content&id=TECH140159
http://www.symantec.com/connect/articles/readyhow-get-started-ghost-solution-suite-25-boot-disks-and-ghostcast-server

To create the linux boot disc:
"You can do this by either starting the program from the Start > Programs > Symantec Ghost program menu, or in the Ghost Console by clicking 'Run Ghost Boot Wizard' from the menu bar at the top."
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Aaron TomoskyTechnology ConsultantCommented:
Last time I used ghost cast it was for sending an image to multiple computers at once, over multicast. Are you sure there isn't a different boot USB?
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Robert MohrAuthor Commented:
I've used multicast before for one or many.
The attached images show what is available when I go to create the USB that is read from the system bios at start up of my machine.
Note that Windows PE Default gives me all the options but it puts the NIC on a local 127.0.0.1 network and I can't access it to receive/send image from/to it.

I must be missing something when I create the bootable USB.
GhostBoot1.jpg
GhostBoot2.jpg
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Aaron TomoskyTechnology ConsultantCommented:
Did you choose network boot package?
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Robert MohrAuthor Commented:
Yes.
I've attached all the screen shots in order that occur after I choose that option.
When I boot from the USB I get the following and then no response there after from the PC. Typcially it will prompt with a Ghost Screen to choose MutliCast and then send the image to the session that is accepting clients on the server that is running the GhostCast Server application

Starting PC DOS. . .
PXE Universal Network Device Interface (UNDI) Installer 1.0.
Copyright...

UNDI driver successfully installed

GhostBoot3.jpg
GhostBoot4.jpg
GhostBoot5.jpg
GhostBoot6.jpg
GhostBoot7.jpg
GhostBoot8.jpg
GhostBoot9.jpg
GhostBoot10.jpg
GhostBoot11.jpg
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Aaron TomoskyTechnology ConsultantCommented:
when this has happened to me in the past, it was because the UNDI driver didn't support the laptop I was using it on. I believe I switched to winpe or linux at that time and all was well

here are some winpe instructions for ghost, try linux first as it's easier
http://www.symantec.com/business/support/index?page=content&id=TECH109718
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Robert MohrAuthor Commented:
Aaron Tomosky -
IN the line of instruction below, what is the Mass Storage Driver Location supposed to be for?

 copy "[Mass Storage Driver Location]" c:\winpe_x86\mount\windows (Vista Drivers only)
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Aaron TomoskyTechnology ConsultantCommented:
if your system doesn't recognize the harddrive, the most common reason is your bios is set to AHCI (good), but you need the intel drivers. Search for "intel ich10r f6 driver" but replace ich10r with your intel controller model. the f6 driver is what windows needs to see your storage.

Again, try the linux version first, pxe is a longer process to setup and get working correctly.
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Robert MohrAuthor Commented:
Aaron Tomosky - I apologize for my ignorance but I'm not clear on what I need to do to try the Linux version. I am following verbatim the instructions in the link you sent. What is currently happening is at step 7 it tells me to enter ghost32.exe which was not at the specified location. I manually added and then the Ghost32.exe 11.5.1 loaded on the laptop.

I open the Symantec GhostCast Server on my desktop, started the session, accept clients, run multi-cast on the laptop and it never finds the session.

Perhaps a little further hand-holding...
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Robert MohrAuthor Commented:
YES!!! I LOVE YOU!
It works.
Thank-you Thank-you Thank-you!

I went to the Ghost Console and 'Run Ghost Boot Wizard'.
Much easier to use and took the correct IP Scheme from DHCP so was on network.
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Aaron TomoskyTechnology ConsultantCommented:
Yeah that boot wizard is handy. You can also use it to make an iso and FTP it to someone to make an image with. It's important to always use ghost to make the boot iso/cd so the versions match.
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