Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2013 lost notes on a contact

Posted on 2014-09-23
1
Medium Priority
?
2,203 Views
Last Modified: 2014-10-03
Greetings everyone,

 I just gave a client a new laptop which contained Office 2013 - she was using Office 2010. After running Outlook 2013 for a few days she opened a contact where she keeps notes on passwords and such (maybe 5-6 pages of notes) and all of the pages except the first page was missing.

 There was an archive.pst file on her old pc which I copied over and imported but that didn't help.

 Any idea what may have happened to them? Thanks in advance for your help.

Mike
0
Comment
Question by:1lsutigerfan
1 Comment
 
LVL 11

Accepted Solution

by:
Clark Kent earned 2000 total points
ID: 40340813
Oops, something really wrong, I think you should repair the “arhive.pst” before importing or accessing its data. Might be, due to the corruption within Notes section you are not able to view its data.

Execute the “scanpst.exe” or “Inbox Repair Tool” and perform a repair on entire Outlook Data File, which help you to remove errors or bugs of PST file and makes it healthy.

Truly, I am not sure about “scanpst.exe” because it can’t recover the permanently deleted items of PST file. You have to move on any third party utility (Like SysTools Outlook Recovery) if Inbox Repair Tool does not work.

Read more about scanpst.exe: http://support.microsoft.com/kb/272227

Feel free to respond back for further assistance.

Thanks
Clark Kent
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We live in a world of interfaces like the one in the title picture. VBA also allows to use interfaces which offers a lot of possibilities. This article describes how to use interfaces in VBA and how to work around their bugs.
With its various features, Office 365 can not only help you with your day-to-day business tasks, it can also do wonders for your marketing campaign.
The viewer will learn how to simulate a series of sales calls dependent on a single skill level and learn how to simulate a series of sales calls dependent on two skill levels. Simulating Independent Sales Calls: Enter .75 into cell C2 – “skill leve…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question