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Acer Aspire Notebook will not boot
I have a client with an Acer Aspire Windows 8 notebook that will not boot. I get "preparing automatic repair" followed by a black screen for approximately 10 minutes, it reboots a few times and then I get various options such as Safemode, but no "last good configuration" or "dos prompt"
The best case scenario would be to get the last good configuration in order to have a workable laptop, however, just being able to copy the data out of the laptop would be useful
Any suggestions would be greatly appreciated
Thanks
Jeannie
The best case scenario would be to get the last good configuration in order to have a workable laptop, however, just being able to copy the data out of the laptop would be useful
Any suggestions would be greatly appreciated
Thanks
Jeannie
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or just connect the disk to a working PC 's sata connector as second drive - much easier, AND faster to copy data
To get the data and perform repair - Paragon Rescue Kit Free: http://www.paragon-software.com/home/rk-free/
Create a CD or USB stick with it and boot the laptop from it. There find File Transfer Wizard and use it to copy the data to USB drive.
Then use Boot Corrector to fix the boot problems.
Create a CD or USB stick with it and boot the laptop from it. There find File Transfer Wizard and use it to copy the data to USB drive.
Then use Boot Corrector to fix the boot problems.
ASKER
It took a while before I could get the options back on the screen but safe mode did work
Thank you
Thank you