Solved

Unable to access Exchange OWA via URL, but works using IP address.  Why?!?

Posted on 2014-09-23
3
158 Views
Last Modified: 2014-10-09
Just moved to a new Windstream MPLS connection.  Exchange server (\\exchange-svr @ 192.168.1.5) is only accessible if I use http://192.168.1.5/exchange.  If I try http://exchange-svr/exchange, I get a logon prompt, but will not actually authenticate.  The Exchange server is 2003.  The issue is new to the new MPLS connection, so obviously that is related to the issue.  I do not have this issue at any of the other 7 locations.  But it's Windstream, so unless I can tell them exactly where to look, they'll never figure it out on their own.  I need some direction.
0
Comment
Question by:michaellhix
3 Comments
 
LVL 15

Accepted Solution

by:
Haris Djulic earned 250 total points
Comment Utility
did you try to add the entry to hosts file for

192.168.1.5 exchange-svr

And also try to do trace route to the exchange-svr by using name and then by using IP address it might give you some insights to the issue?
0
 
LVL 13

Assisted Solution

by:Mark Galvin
Mark Galvin earned 250 total points
Comment Utility
Do you have any SSL certs installed on the server?
0
 

Author Comment

by:michaellhix
Comment Utility
Sorry guys, had to run out of town for a bit.

So, in response; It's AD, so didn't really need host files; the DNS handles the resolution.  And it pings and pops up the login by name or IP.  And no SSL certs on it; it's 2003 and internal (and going away soon it turns out) so no certs.

However, the problem is resolved.  Turns out that Windstream had their head up their collective orifice again.  I know that's difficult to fathom, what with their sterling track record and all, but there it is.  I wish I could have beaten the actual cause / resolution out of them, but when you ask them where they jacked it up, all you get is 'Please hold, ...' and elevator music designed to get rid of you soonest.  Thanx for the quick answers, tho.
0

Featured Post

Too many email signature changes to deal with?

Are you constantly being asked to update your organization's email signatures? Do they take up too much of your time? Wouldn't you love to be able to manage all signatures from one central location, easily design them and deploy them quickly to users. Well, you can!

Join & Write a Comment

Resolve DNS query failed errors for Exchange
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now