Cisco 3700i - Have you seen this (white light) behavior, if so, HELP!
Posted on 2014-09-24
I really hope you can help. Our campus has approximately 1500 Cisco access points and we are currently putting in a lot of Cisco Aironet 3700i access points. The other day however, I found a couple that are behaving strangely.
The LED on the APs is either a solid white light or, on some, a flashing white light (see attached picture), this light is definitely NOT the normal blue. I have looked on:
The white light is not a listed behaviour.
I cannot connect using a serial cable, so I cannot do anything regarding a CLI style reset, and also the hard reset of holding mode for 20 seconds whilst applying power is also not having any effect. The light just stays white and the AP inaccessible.
It has been test powered in 2 PoE switches and 2 PoE+ switches, I have also tried using a power injector. Power source doesn't seem to make a difference. If any of you have seen this before, or have any ideas, I would very much appreciate some wisdom.
Thanks in advance