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USB dongle not showing when connected to Windows 2012 R2 via Remote Desktop

Posted on 2014-09-24
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Last Modified: 2014-10-11
I just installed my first 2012 R2 server. It has a USB license dongle attached to it.

When I log in locally to the server, the license manager of the business software installed on the server can see the license dongle and the licenses on it.

However, when I connect to the server via Remote Desktop and open the license manager, the license manager can't see the dongle or the licenses on it.

I have tried remote desktop from Win7 SP1 and Win8.1, and they both act the same.

I had this business software installed on a Win2003 server, and didn't have this problem.

I'm guessing there is a setting in the 2012 R2 equivalent of 2008 R2's Remote Desktop Session Host Configuration, but I can't find it.
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Question by:JohnValue
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5 Comments
 
LVL 19

Expert Comment

by:Kash
ID: 40342084
when logging on to RDP, can you select the resources (USB) before you connect. I might be barking at the wrong end of the tree though
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Author Comment

by:JohnValue
ID: 40342180
Kash, good idea but yes it's the wrong end. I can activate client devices that will show up in my server session, but I need server devices that will show in my client session.
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LVL 9

Expert Comment

by:RantCan
ID: 40342611
I assume this is bare metal.  You might try USB over IP.  We use this in our datacenter for license dongles and they work a treat.

http://www.digi.com/products/usb/anywhereusb
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Accepted Solution

by:
JohnValue earned 0 total points
ID: 40364211
Solved. The business software (Fanuc Linki) had a checkbox to solve this problem.
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Author Closing Comment

by:JohnValue
ID: 40374603
The business software (Fanuc Linki) had a checkbox that needed to be checked.
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