Solved

USB dongle not showing when connected to Windows 2012 R2 via Remote Desktop

Posted on 2014-09-24
5
650 Views
Last Modified: 2014-10-11
I just installed my first 2012 R2 server. It has a USB license dongle attached to it.

When I log in locally to the server, the license manager of the business software installed on the server can see the license dongle and the licenses on it.

However, when I connect to the server via Remote Desktop and open the license manager, the license manager can't see the dongle or the licenses on it.

I have tried remote desktop from Win7 SP1 and Win8.1, and they both act the same.

I had this business software installed on a Win2003 server, and didn't have this problem.

I'm guessing there is a setting in the 2012 R2 equivalent of 2008 R2's Remote Desktop Session Host Configuration, but I can't find it.
0
Comment
Question by:JohnValue
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
5 Comments
 
LVL 19

Expert Comment

by:Kash
ID: 40342084
when logging on to RDP, can you select the resources (USB) before you connect. I might be barking at the wrong end of the tree though
0
 

Author Comment

by:JohnValue
ID: 40342180
Kash, good idea but yes it's the wrong end. I can activate client devices that will show up in my server session, but I need server devices that will show in my client session.
0
 
LVL 9

Expert Comment

by:RantCan
ID: 40342611
I assume this is bare metal.  You might try USB over IP.  We use this in our datacenter for license dongles and they work a treat.

http://www.digi.com/products/usb/anywhereusb
0
 

Accepted Solution

by:
JohnValue earned 0 total points
ID: 40364211
Solved. The business software (Fanuc Linki) had a checkbox to solve this problem.
0
 

Author Closing Comment

by:JohnValue
ID: 40374603
The business software (Fanuc Linki) had a checkbox that needed to be checked.
0

Featured Post

Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
OfficeMate Freezes on login or does not load after login credentials are input.
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…

632 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question