Crystal Reports not print HTML

I am working on the design of a Crystal Report, version 11, and I am having problems with getting a field to print the HTML. The same exact piece of data will print in another report, same version of Crystal, and as far as I can tell all the formatting is the same and the HTML prints just fine. The field right after it is also HTML and it is printing as expected. One thing I will say about the other report where it does print, they are printing in columns, not sure if that would really make a difference.

I am about to pull what little bit of hair that I have left out and really need some help with this very strange problem.

Thanks in advance.
Peggy BakosAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

I assume you have the field set to interpret as HTML
Right click the field
Check the PARAGRAPH tab

Peggy BakosAuthor Commented:
Yes, I do have it set to interpret as HTML. One is printing fine the other won't print at all.
When you say won't print at all is the field blank on the report or do you get some of the text?

Do you have the field set to GROW?

Amazon Web Services

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

Peggy BakosAuthor Commented:
It prints absolutely nothing and yes I have it set to GROW. Just to make sure that there was something there I looked at the data on SQL Server and then also had just the raw HTML print, no in interpret and the data with all the mark-ups printed.

I do understand that Crystal does not interpret all of the HTML but like I said the same string of data will print in another report, which is in columns, and will not print in this report. I have verified that all the text formatting is the same in both reports. I don't know if there is something at the report level that I don't know about as far as the formatting goes.
Try removing the field from the report.
Save the report and run it.

Add the field back into the report.

Peggy BakosAuthor Commented:
Thank you for all your suggestions but it turns out there was actually no data between the HTML tags, there wasn't supposed to be and it is a blank field. I have to say that I feel pretty stupid regarding this but sometimes a good nights sleep is what it takes to resolve the issue. I verified by looking at the process in the display that it comes from and sure enough it is blank. Next time I will know to look there as well.

Again, thank you and have a great day.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Crystal Reports

From novice to tech pro — start learning today.