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Crystal Reports not print HTML

Posted on 2014-09-24
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Last Modified: 2015-02-08
I am working on the design of a Crystal Report, version 11, and I am having problems with getting a field to print the HTML. The same exact piece of data will print in another report, same version of Crystal, and as far as I can tell all the formatting is the same and the HTML prints just fine. The field right after it is also HTML and it is printing as expected. One thing I will say about the other report where it does print, they are printing in columns, not sure if that would really make a difference.

I am about to pull what little bit of hair that I have left out and really need some help with this very strange problem.

Thanks in advance.
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Question by:Peggy Bakos
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8 Comments
 
LVL 100

Expert Comment

by:mlmcc
ID: 40342354
I assume you have the field set to interpret as HTML
Right click the field
Click FORMAT FIELD
Check the PARAGRAPH tab

mlmcc
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Author Comment

by:Peggy Bakos
ID: 40342386
Yes, I do have it set to interpret as HTML. One is printing fine the other won't print at all.
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LVL 100

Expert Comment

by:mlmcc
ID: 40342424
When you say won't print at all is the field blank on the report or do you get some of the text?

Do you have the field set to GROW?

mlmcc
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Author Comment

by:Peggy Bakos
ID: 40342443
It prints absolutely nothing and yes I have it set to GROW. Just to make sure that there was something there I looked at the data on SQL Server and then also had just the raw HTML print, no in interpret and the data with all the mark-ups printed.

I do understand that Crystal does not interpret all of the HTML but like I said the same string of data will print in another report, which is in columns, and will not print in this report. I have verified that all the text formatting is the same in both reports. I don't know if there is something at the report level that I don't know about as far as the formatting goes.
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LVL 100

Expert Comment

by:mlmcc
ID: 40343176
Try removing the field from the report.
Save the report and run it.

Add the field back into the report.

mlmcc
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Accepted Solution

by:
Peggy Bakos earned 0 total points
ID: 40343872
Thank you for all your suggestions but it turns out there was actually no data between the HTML tags, there wasn't supposed to be and it is a blank field. I have to say that I feel pretty stupid regarding this but sometimes a good nights sleep is what it takes to resolve the issue. I verified by looking at the process in the display that it comes from and sure enough it is blank. Next time I will know to look there as well.

Again, thank you and have a great day.
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