?
Solved

"Sync Issues" building up on one user's Outlook 2010 on SBS2008 server network

Posted on 2014-09-24
5
Medium Priority
?
496 Views
Last Modified: 2014-10-06
I have a SBS2008 Server
-      All workstations are running Windows 7 Pro
-      The Server and Exchange updates are up to date.
-      This particular user Iwona (I changed the last name to Lastname and the server name in the below log) is getting dozens of these notifications every few days in her Outlook 2010 under the “Sync Issues” folder. No other user on the network are getting these errors
-      The only difference and most likely the cause – is that I have her Outlook configured to see Valek’s email in her Outlook. I assumed I provided the correct permissions on both ends. Valek is another user on the network.
-      I researched but could find nothing about this issue online

This is the error showing up repeatedly on this workstation's Outlook 2010
***************************************************************

13:31:03 Synchronizer Version 14.0.7108
13:31:03 Synchronizing Mailbox 'Iwona Lastname'
13:31:03 Synchronizing local changes in folder 'Valek Lastname - Inbox'
13:31:03 Uploading to server 'ABC-SERVER.ABC.local'
13:31:03 Error synchronizing message 'Flood Info'
13:31:03                  [80070005-508-80070005-1340]
13:31:03                  You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator.
13:31:03                  Microsoft Exchange Information Store
13:31:03                  For more information on this failure, click the URL below:
13:31:03                  http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-1340
13:31:03 Moved a message that failed synchronization to 'Local Failures'. Message subject -> 'Flood Info'. You can view this message in your offline folder only.
13:31:03 Downloading from server 'ABC-SERVER.ABC.local'
13:31:03            1 item(s) changed read-state in offline folder
13:31:03 Done
0
Comment
Question by:agieryic
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
5 Comments
 
LVL 1

Author Comment

by:agieryic
ID: 40342585
Additional information. My client stated that he may edit the "Subject" line of an email to help him organize his emails. Not sure if this may be cause any issues on Iwona's  Outlook when viewing Valek's email
0
 
LVL 35

Accepted Solution

by:
Cris Hanna earned 2000 total points
ID: 40343633
It's pretty clear from the synch message that that this is a permissions issue.  "You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator."   How did you grant permission to the mailbox?
0
 
LVL 1

Author Comment

by:agieryic
ID: 40350074
the permissions were granted at Valek's PC (in Outlook) . I believe also under the EMC
0
 
LVL 1

Author Comment

by:agieryic
ID: 40364124
I have no resolution and will open a case with Microsoft.
0
 
LVL 1

Author Closing Comment

by:agieryic
ID: 40364128
I'm sure its a permissions issue. Just need to track it down.
Thanks!
0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses
Course of the Month10 days, 2 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question