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"Sync Issues" building up on one user's Outlook 2010 on SBS2008 server network

Posted on 2014-09-24
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Last Modified: 2014-10-06
I have a SBS2008 Server
-      All workstations are running Windows 7 Pro
-      The Server and Exchange updates are up to date.
-      This particular user Iwona (I changed the last name to Lastname and the server name in the below log) is getting dozens of these notifications every few days in her Outlook 2010 under the “Sync Issues” folder. No other user on the network are getting these errors
-      The only difference and most likely the cause – is that I have her Outlook configured to see Valek’s email in her Outlook. I assumed I provided the correct permissions on both ends. Valek is another user on the network.
-      I researched but could find nothing about this issue online

This is the error showing up repeatedly on this workstation's Outlook 2010
***************************************************************

13:31:03 Synchronizer Version 14.0.7108
13:31:03 Synchronizing Mailbox 'Iwona Lastname'
13:31:03 Synchronizing local changes in folder 'Valek Lastname - Inbox'
13:31:03 Uploading to server 'ABC-SERVER.ABC.local'
13:31:03 Error synchronizing message 'Flood Info'
13:31:03                  [80070005-508-80070005-1340]
13:31:03                  You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator.
13:31:03                  Microsoft Exchange Information Store
13:31:03                  For more information on this failure, click the URL below:
13:31:03                  http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-1340
13:31:03 Moved a message that failed synchronization to 'Local Failures'. Message subject -> 'Flood Info'. You can view this message in your offline folder only.
13:31:03 Downloading from server 'ABC-SERVER.ABC.local'
13:31:03            1 item(s) changed read-state in offline folder
13:31:03 Done
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Question by:agieryic
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5 Comments
 
LVL 1

Author Comment

by:agieryic
ID: 40342585
Additional information. My client stated that he may edit the "Subject" line of an email to help him organize his emails. Not sure if this may be cause any issues on Iwona's  Outlook when viewing Valek's email
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Accepted Solution

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Cris Hanna earned 500 total points
ID: 40343633
It's pretty clear from the synch message that that this is a permissions issue.  "You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator."   How did you grant permission to the mailbox?
0
 
LVL 1

Author Comment

by:agieryic
ID: 40350074
the permissions were granted at Valek's PC (in Outlook) . I believe also under the EMC
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LVL 1

Author Comment

by:agieryic
ID: 40364124
I have no resolution and will open a case with Microsoft.
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LVL 1

Author Closing Comment

by:agieryic
ID: 40364128
I'm sure its a permissions issue. Just need to track it down.
Thanks!
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