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HMC console terminal for aix is not opening

I just bought 9110-510 p510 that came preinstalled with AIX 7.1 on it and along with that i bought an HMC 7310-CR3 that has version 7 on it.

I have connected the p510 to the HMC with private connection. Both the HMC and p510 are connected to my wall outlet for power which i believe has 110 volts coming from it.

I have enabled remote virtual terminal setting in HMC as well, but i am still getting the same issue of being unable to open a console/terminal window for the lpar in HMC.
I am not using any web browser. I am directly connected to the HMC with my monitor.

When i click on open console, it brings up a tab of "open terminal window" on the top left. See attached pic HMCterminal.jpg. This tab on top left disappears after a minute.
And than when i click on that tab looking thing on top left, it gives unable to switch task error. See HMCUnabletoswitchtask.jpg

Also, the HMC error log is showing an error on HMC related to its License internal code. What is that suppose to mean? See HMClicensecode.jpg

Thank you for the help.
HMC-Terminal.JPG
HMC-Unable-to-switch-task.JPG
HMC-License-code.JPG

SOLUTION

woolmilkporc

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assistunix

ASKER

The terminal window NEVER opened, however once when i clicked on "open terminal" a big empty box of the size of terminal window did open only for a few seconds and than disappeared, i am not sure if that was terminal window box or something else.

No, it never gave me any prompt or pop up box regarding java security or anything else.
Both the server and the hmc are refurbished and HMC Version is V7R7.7.0, service pack 0, if that means anything.

I checked the properties and the MDC(Manufacturing default Configuration) is set to false.

FYI- I am able to open hmc restricted shell from HMC and then get into the lpar using vtmenu as temporary measure for now, but i want this console issue to be fixed.

next step? could the hmc hardware have an issue? could the hmc version 7 that was installed have an issue?

assistunix

ASKER

Sidenote question: Also, the HMC error log is showing an error on HMC related to its License internal code. Do you know What is that suppose to mean? See HMClicensecode.jpg
could that have anything to do with terminal/console not opening ?

SOLUTION

woolmilkporc

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assistunix

ASKER

HMC Build was 20130116.1, i was unable to check if fix MH01345 was installed or not, but i am assuming it was not.
As i was able to get the console working with HMC V6, i had HMC V6 dvd which i used to install HMC 6 to check if console would work on it or not.

I do not have any HMC 7 dvds but i will acquire them and will make sure to install fix MH01345 with Build 20130116.1 as you suggested.

Thank you for your help.
Much Appreciated.

ASKER CERTIFIED SOLUTION

woolmilkporc

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assistunix

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Thank you for your help.