Why can't I record a macro on a MAC

Hi,

I want to install some macros on a client's MAC.  He is at a remote location to me so I'm trying to talk him through the installation process.

After a couple of false starts I wanted to try to just record a macro into the Personal Macro Workbook.

1) Tools - Macro - Record New Macro
2) Type in a name, Save in the Personal Macro Workbook, click OK.

and he gets a message "Can't Record Macro".

Does anyone know what I need to check?
LJKMartinAsked:
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strungCommented:
Try saving the workbook as a macro-enabled workbook before creating any macros. Then close the now macro-enabled workbook and then re-open it.
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LJKMartinAuthor Commented:
Hi Strung,

Yeah, tried that. I think we'll have to reinstall Office.

Thanks for your help.

Cheers
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LJKMartinAuthor Commented:
I think that the software needs reinstallation.
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