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Prevent my hp elitebook 8470p from sleeping when I close the lid

Posted on 2014-09-25
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Last Modified: 2014-10-02
I'm running windows 7 pro on my hp elitebook 8470p and it sleeps when I close the lid.
In the control panel, I've specified "never" for both battery and plugged in for "sleep when I close the lid".
I check the bios and I don't see any settings about that.
Help
Joe
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Question by:jmeree1
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8 Comments
 
LVL 70

Expert Comment

by:Merete
ID: 40345314
I believe that is there to protect your system from over heating and draining the battery. Use only when fully on AC.
Is it fully on AC with no battery inside?
click the battery icon in your system tray, and select More power options.
Refer to these images How to Change What Closing the Laptop Lid Does
Have you done all of these ?
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Author Comment

by:jmeree1
ID: 40345339
Yes.  I've done all this.  I've had lots of laptops and I'm thinking there's something special about the HP or one of the crapware drivers that come with it.
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LVL 70

Expert Comment

by:Merete
ID: 40345355
jmeree1
So even though you have set to not turn off it ignores you?
The settings are there not greyed out?
Maybe you need administrative permissions.
I am the default administrator on my system as I built it and installed it.
However you may have am administrator account but not be the default administrator
Log off your laptop and log back in as the default administrative then try again
How to enable Windows 7 default Administrator account
http://www.lostwindowspassword.com/enable-windows-7-default-administrator-account.html
Otherwise try and create a new power plan.
There is also group policy editor
open your start orb>run >type in gpedit.msc press enter
look down to the bottom administrative template\system\power management, hopefully there is more settings on your laptop
power policy editorthere is also
 all settings> a lot of Prohibit and prevent users

If nothing adds to solving this I agree this HP may have inbuilt safety switches sounds as if cant be done, you have taken the battery out and put on AC only?
You have tried the default admin account.
Not even in the bios.
Could be an administrative locked part in the bios.
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Accepted Solution

by:
jmeree1 earned 0 total points
ID: 40347663
Found it.  Setting "Never" on this page didn't work:
Control Panel\Hardware and Sound\Power Options\System Settings
When I went under the specific power plan under "Advanced Setting" and then under "Power Buttons and Lid" when I turned it off there to, the laptop stopped sleeping when I closed the lid.
Seems to me setting the global setting should override this...
Joe
0
 

Author Closing Comment

by:jmeree1
ID: 40356578
Detailed this in my answer.  It's having to go into the advanced power settings for "what happens when I close the lid"
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LVL 70

Expert Comment

by:Merete
ID: 40356616
Glad it resolved Joe even though I did suggest >>Otherwise try and create a new power plan.
Be well
regards Merete
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Author Comment

by:jmeree1
ID: 40356809
Thanks Merete.  Seems they don't allow partial credit anymore?
Joe
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LVL 70

Expert Comment

by:Merete
ID: 40356821
Yes they do Joe?
It doesn't matter now so just for your information here's the how>
I answered my own question with help. How do I close the question?
http://support.experts-exchange.com/customer/portal/articles/626862
Merete
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