Solved

Windows 7 Users not visible in Manage Accounts / Choose the account you would like to change

Posted on 2014-09-25
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Last Modified: 2014-10-22
I have encountered a site where a number of Windows 7 computers don't display ANY users in the
Manage Accounts / Choose the account you would like to change
dialog.
The users do show up in Computer Management /... / Users and "Account is disabled" is NOT checked.
The users do show up as icons in the logon screen.
A system restore to a previous restore point seemed to work but briefly.

I have tried using the regedit to create SpecialAccounts, etc. but that didn't seem to help either....
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Question by:Fred Marshall
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6 Comments
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 40347611
Are these computers joined to a Windows Server Active Directory domain?
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LVL 26

Author Comment

by:Fred Marshall
ID: 40347864
Are these computers joined to a Windows Server Active Directory domain?
No, they aren't.
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Assisted Solution

by:Cris Hanna
Cris Hanna earned 500 total points
ID: 40372151
I was ask by the Moderators to come back to this question....so after doing a bit of research, this appears to happen fairly frequently, although I can't seem to find any particular root cause.   The following link is for Vista forums but seems to apply to Windows 7 as well, but it's the best illustrated and seems to have been the solution in most of the research I did
Hope it helps
http://www.vistax64.com/tutorials/94805-user-account-hide.html
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Accepted Solution

by:
Fred Marshall earned 0 total points
ID: 40387698
There were no suggestions beyond what I had already tried / mentioned in the original question.

In the end, the owners decided to use Computer / Management / ..... Users to remove the "missing" accounts.

There appears to be no fix for this otherwise.
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LVL 26

Author Closing Comment

by:Fred Marshall
ID: 40396444
There appears to be no direct cause known nor solution other than the one I gave.
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