HP Elitebook 8470p Display Goes Black After an Indeterminate Amount of Time
Posted on 2014-09-25
At our library, we have a Laptops Anytime kiosk which holds twelve HP Elitebook 8470s. Here's how that works: our patrons can check the laptops out for inside the library use only by scanning their card and entering in the pin numbers. These laptops are set to shut down during the night and come on at 7:00 AM. The BIOS also has the "POWER ON AC" set; the A/C adapters are built into the slots in the machine, so they're supposed to come on each time they're put back into the kiosk.
Lately, the laptops have been dispensed in a state that the front desk has labeled as "off." When I got my hands on one, though, I saw that it actually wasn't off. The display is dark but the PC is still running. I've updated BIOSs and checked to see if they had the latest display adapter already. Any other ideas?