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outlook 2010

Posted on 2014-09-25
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Last Modified: 2014-10-04
Hello,

I have Outlook 2010 on a Win 7 PC and I have a broadband pop3 email account with Comcast.net. All my settings in Outlook 2010 are correct as I can successfully send a test email from the account settings page. However, On the opening page of Outlook 2010, no emails ever show up even though I successfully send them.

If I log onto my account at Comcast.net, I can see my emails there. I want them on my PC through Outlook 2010. What am I missing guys??

thanks
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Question by:jlefave
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John Hurst earned 2000 total points
ID: 40345255
Check in Outlook, File, Account Settings. Look in the Data Files tab.

Outlook 2010 sets up a new PST file for each new account.

So the email may be going to a different PST file. That is what it looks like from here based on what you said.
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by:jlefave
ID: 40345305
On the folders list on the left side, I see a new folder named flefave@comcast.net. I assume that folder was created when I added the new account. Right now that is the only account listed in Outlook 2010. No incoming mail goes into that folder either. I can't see any incoming mail but I can see emails I've sent in the "sent" folder. I just need to know what to change to get my emails into my "inbox" thanks
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LVL 98

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by:John Hurst
ID: 40345313
Look in the Account Setup I noted above. You should see where the default email account is sending mail. See below. If this is set up correctly, then email should come in.

Outlook-2013-Default-Account
If this does not work, make a sure and certain backup of your PST file, go to Control Panel, use the Mail icon to delete your Outlook Profile.

Then restart the computer, set up new Outlook Profile, set up your email to point to the PST file and it should work. Do NOT use the wizard - set the account up manually so you can define where you want email to go.
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LVL 98

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by:John Hurst
ID: 40361660
@jlefave  - Thank you and I was happy to help.
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