external site not accessible from office clients

I have an Exchange server with domain name constructionpascallanoue.ca.  Now, a webdesigner buit our website and transfer it on Hostpapa. When internal clients try to access the site it points to the Exchange server. I want to make a redirection to force the clients use www instead of http://constructionpascallanoue.ca. Don't want to add another server with  corp zone. It has a .htaccess file wich would be I think the file to put the code for redirection. What do you think? I'm not a webmaster and unfortunetly the web designer is unreachable. Add entry in host file didn't fix the problem.

 Thanks

 Serge
SolutionssmAsked:
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SolutionssmAuthor Commented:
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GaryCommented:
Confused, .htaccess is for Apache not IIS
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SolutionssmAuthor Commented:
Well the site is hosted on Hostpapa.
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GaryCommented:
You are on Apache so the htaccess should work - are you saying it isn't?
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SolutionssmAuthor Commented:
It isn't working, I try to add lines to redirect the to www  with no success
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GaryCommented:
Your site is redirecting www to the non www version
In your httpd.conf file check your virtualhost settings for any redirect lines but this could also be in the php code.
You will also need a virtualhost block for the www. version, which you may not have - depends on your setup.
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SolutionssmAuthor Commented:
Thanks Gary, that means the webdesigner could easily resolve that. I'm not a webdesigner and don't know where to start ;(
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GaryCommented:
Yes, unless you know what you are doing you could mess it up, if you are on shared hosting then the host may be able to do it for you.
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SolutionssmAuthor Commented:
I've requested that this question be closed as follows:

Accepted answer: 500 points for Gary's comment #a40346574
Assisted answer: 0 points for Solutionssm's comment #a40345388

for the following reason:

Thank you very much will contact Hostpapa. Fast and reliable from you Gary
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