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  • Status: Solved
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Iphone 3GS - Compose Email button not active

Iphone 3GS running version 7.1.2 (11D257), Model MD235B/A

I find the following:
Click Start Button.
Tap Mail Ico0n
Tap Compose Email button (at bottom of screen, a small box with a pen)
Nothing happens. It should produce the screen on which to write the email.
Any advice on this?
0
Michael Murphy
Asked:
Michael Murphy
  • 2
1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
First, turn the iPhone all the way off (Hold the top button down). Let it sit for a minute and restart. Does the button work now?

If not, you probably need to back up the phone, reset it and update it again.
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AlexiosCommented:
Hello

I think you made a mistake, It is an iPhone 4s, is that correct?

Did you drop it or hit it?
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Michael MurphyAuthor Commented:
Thanks John. Worked as you indicated.
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John HurstBusiness Consultant (Owner)Commented:
@Michael Murphy  - Thanks for the update and I am glad it worked for you.
0

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