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Outlook 2013 repair after windows 8 updates every time

Posted on 2014-09-26
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Last Modified: 2016-06-03
Has experienced issues with Outlook 2013 requiring a repair every time Windows 8 applies updates?  This has happened for at least the last 4 or 5 Windows 8 updates and I just realized the correlation.

After Windows 8 (not 8.1) updates, I reboot, and the next time I try to launch Outlook 2013, it tells me it can't open and searches for a solution, then closes.  I then re-launch and I get prompted asking if I want to open in Safe  Mode.  Choose yes, choose my profile (there is only 1), and it still can't open - application shuts down.  Launch again, and I get prompted to repair it.  If I say yes, it runs through the repair/installation and then it all works fine.  Before I realized it correlated with the updates, I had re-created the Outlook profile and created a new PST file so I'm reasonably certain they are not the problem.

Thanks in advance for any solutions/suggestions to keep this from occurring.
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Question by:chattiegirl
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by:John Hurst
ID: 40347182
I have Office 2013 on my Windows 8.1 machine and it does not require repair after updating Windows (never happened after 1.5 years with both).

Make sure you have a sure and certain back of your PST file.

Now uninstall Office completely, restart, do all Windows updates and all driver updates. Restart again and now install Office completely. Update it in File, Office Account. It does not update with Windows. If you were not updating Office, that may be the problem.
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chattiegirl earned 0 total points
ID: 40406485
I just figured out what is causing this.  It occurred again after the most recent Windows updates and it appears something happens with the Kaspersky add-in when Windows does an update.  I'm not sure what, but as soon as I disabled the add-in, the problem disappeared.  I will follow up with the folks at Kaspersky.  Thanks for your input.
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