Forcing permissions Windows 7 64-bit
My network server can't access a new client notebook. The server runs Windows 7 32-bit and the notebook Windows 7 64-bit. Other clients on the network, including a desktop running 32-bit Windows 7, can access the notebook, and the notebook can access the server. I've tried changing ownership of the disc, including by logging on with the default administrator account, but access is denied. I've tried assigning full privileges to Everyone, but access is denied. Please advise.
ASKER
Thank you. I can ping the client from the server, and no packets are lost.
Firewall and Antivirus are managed by McAfee, which came factory installed. Turning off the firewall did not fix the issue. Turning off real time antivirus scanning did not help. I have not visited the link you provided yet.
Firewall and Antivirus are managed by McAfee, which came factory installed. Turning off the firewall did not fix the issue. Turning off real time antivirus scanning did not help. I have not visited the link you provided yet.
could it be a virus?
try that
http://www.bleepingcomputer.com/download/combofix/
and that
http://www.bleepingcomputer.com/download/junkware-removal-tool/
try that
http://www.bleepingcomputer.com/download/combofix/
and that
http://www.bleepingcomputer.com/download/junkware-removal-tool/
ASKER
I doubt it is a virus. Other clients can access that client, and the client can access the server. The server can access every other client. There must be some unique issue with the server-client connection between these two machines.
you could try 2 utitlities - depanding where the issue happens
1 if in application layer go with process monitor
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
run it just before you attempt to access server
Or if it is on cable try
2 Wireshark (packet sniffer)
https://www.wireshark.org/
1 if in application layer go with process monitor
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
run it just before you attempt to access server
Or if it is on cable try
2 Wireshark (packet sniffer)
https://www.wireshark.org/
ASKER
I just discovered that the issue doesn't happen if the notebook is booted into a second operating system, also 64-bit Windows 7. No problem with network access. So I am thinking there is something about the user profile with the first operating system which is blocking access. Any thoughts?
if it is a domain enviroment remove from domain and add again
is user getting temporary profile?
is user getting temporary profile?
ASKER
It is a Workgroup environment. Sorry I don't understand the question about getting a temporary profile.
In Regedit
KEY_LOCAL_MACHINE\SOFTWARE
f you have two folders starting with S-1-5 followed by some long numbers and one of them ended with .bak, you have to rename the .bak folder. To do this, follow these steps:
http://support2.microsoft.com/kb/947215
KEY_LOCAL_MACHINE\SOFTWARE
f you have two folders starting with S-1-5 followed by some long numbers and one of them ended with .bak, you have to rename the .bak folder. To do this, follow these steps:
http://support2.microsoft.com/kb/947215
As it is a workgroup
if you run from cmd
nslookup
and then type name of the server you cant access
are you getting the right ip? (for given server)
(under the user which doesn't work)
if you run from cmd
nslookup
and then type name of the server you cant access
are you getting the right ip? (for given server)
(under the user which doesn't work)
SOLUTION
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Footech is Right - it shouldn't be User profile - unless there is custom proxy setting in his IE settings??
if you open Internet Explorer
On the Internet Explorer window, click on Tools, then click on Internet Options.
On the Internet Options window, click the Connections tab, then click on the LAN settings button.
Make sure that the Proxy Server box is unchecked.
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=5452
if you open Internet Explorer
On the Internet Explorer window, click on Tools, then click on Internet Options.
On the Internet Options window, click the Connections tab, then click on the LAN settings button.
Make sure that the Proxy Server box is unchecked.
http://kb.linksys.com/Linksys/ukp.aspx?pid=80&vw=1&articleid=5452
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ASKER
Thank you. However, adding the IP address of the new notebook to the hosts file did not help. All network machines are members of the same workgroup and are on the same network subnet.
In User Accounts, I removed and then re-created stored credentials for accessing the notebook, and now it is accessible.
In User Accounts, I removed and then re-created stored credentials for accessing the notebook, and now it is accessible.
2 turn off firewall on client and try
3 disable temporary antivirus and try
4 lastly Try that
http://www.cexx.org/lspfix.htm