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Office 365 not archiving deleted items folder

Posted on 2014-09-26
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Last Modified: 2014-09-26
I have a user who cannot archive deleted items to the standard Office 365 archive file.  I've tried right clicking on deleted items, properties, clicking on auto archive, telling it to "Archive this folder using these settings: clean out items older than 3 months, move old items to default archive folder" and it still does not work.

I'm going to assume this is by design.  I believe they were coming from a hosted Exchange or maybe IMAP previously so they'd clean out their PST files by quarters.  I've re-created a new profile within Outlook and starting fresh to no avail.
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Question by:NerdfaceKillah
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John Hurst earned 500 total points
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I never ceased to be amazed at people who put their jewelry and life belongings in the garbage and wonder what happened.

Truly, tell them to file what they need from "deleted" and delete the rest. Set Outlook to Delete on closing.

Archiving Deleted?  No. Outlook does not do that.
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by:John Hurst
ID: 40347158
@NerdfaceKillah  - Thanks!   Please do ask your customers to be careful.  They will likely thank you for it.
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