Solved

Outlook Inbox problem

Posted on 2014-09-27
4
200 Views
Last Modified: 2014-09-27
Each time I send a message using outlook, a duplicate message appears
in the Inbox, even though I did not send a duplicate to myself.  It’s not
a serious problem, just irritating.  How can I prevent this?
0
Comment
Question by:GlenAJ
  • 2
  • 2
4 Comments
 
LVL 93

Accepted Solution

by:
John Hurst earned 500 total points
ID: 40347832
Make sure in Outlook, Options, Mail, Save messages section that "When replying to a message...." is unchecked and "Save copies in ... sent folder" is checked. If using message tracking, review those options.

If this is not the cause, go to Control Panel, Office, select Change and then Repair. Repair Office, restart, run Windows and/or Office update and update Office.

Then test and please let us know.
0
 

Author Comment

by:GlenAJ
ID: 40347974
Sorry - I am referring to the Outlook also known as Hotmail, not
the one in Office.
0
 

Author Comment

by:GlenAJ
ID: 40347992
Found answer  Thanks for your effort.
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 40348016
Thank you very much. I have an Outlook.com account and will take a look when I get back.
0

Featured Post

ScreenConnect 6.0 Free Trial

Discover new time-saving features in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI, app configurations and chat acknowledgement to improve customer engagement!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Zimbra is famous for its platform independency, ability to manage multiple user accounts, easy assimilation with 3rd party applications, social network certification etc. Here, we discuss about how users can move multiple Zimbra user accounts to Exc…
Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
The purpose of this video is to demonstrate how to set up a Mailchimp Template which will let the user create a uniform look for all of their campaigns. This will be demonstrated using a Windows 8 PC. Mailchimp will be used. Log into your Mail…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question