Drive Caddy for VNXe3100

I have been looking high and low trying to find disk drive caddies for our EMC VNXe storage unit.  We just purchased 600GB 15k RPM SAS drives, but I can't find the caddies necessary to mount them.  I didn't think it would be this difficult to find them.  Does anyone know where I can purchase them (we need 6 caddies)?  the Part number of the ones we have now is 005049039.
rpcrAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Dr. KlahnPrincipal Software EngineerCommented:
Do you have the part number for the caddy itself?  It appears that the part number you've cited is for the 600 GB disk and caddy in combination.
Carlos IjalbaIT Systems DirectorCommented:
Why didn't you buy the drives themselves from an EMC reseller?

If it was for price, then there is the small issue about disk firmware & compatibility with the rest of the storage unit, apart from having to get the caddies now.

But try to get them from a second hand reseller like this ones:

http://www.spectra.com/EMC/used-systems/177/emc-vnxe-3100.htm
http://www.expresscomputersystems.com/emc-vnxe3100-pr-21667.html
http://www.vibrant.com/models/emc-vnxe3100/

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rpcrAuthor Commented:
Thanks all.  I didn't realize that I had to get EMC drives with the special firmware including the caddy.  What I've decided to do is return the hard drives I purchased and get the EMC drives.  The fact that DrKlan said that the part number is for the drive and tray/caddy and Carlos asked why I didn't get them from a reseller helped me to understand that you have to get "special" drives for the unit.  Thanks all.
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

rpcrAuthor Commented:
Using one of the links provided by Carlos I confirmed that the drives I purchased will not work in the unit because of the firmware.  I'm returning the drives and getting the proper ones from EMC.
Carlos IjalbaIT Systems DirectorCommented:
Thanks rpcr,

I'm glad you got it sorted, basically a storage cabinet it's not just made from parts, it may very well be made by HD's from Western Digital, RAID controllers from LSI, etc, but at the end of the day, the whole of the cabinet is built upon tight specifications, from components that have been assembled together to work at unison, and buying the parts from the manufacturer garantees that they will work with the hardware (you can always buy second-hand, but they'll better be EMC parts).

For example, when you add a new disk to a cabinet, it is a good practice to check the firmware level of the disk, it it's different from the rest you've got to upgrade it and having all at the same level (usually refered as baseline check), garantees their interoperability.
In fact some cabins just complain with warnings if a disk is different from baseline.
And this firmwares are provided by the manufacturer of the cabins, not the manufacturers of the HDs themselves.

Glad I could help,
Carlos.
rpcrAuthor Commented:
Thanks, Carlos.  You were a big help.  I didn't realize the disks had to be specific.  Now I know.  Thanks again.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage

From novice to tech pro — start learning today.