Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 464
  • Last Modified:

Drive Caddy for VNXe3100

I have been looking high and low trying to find disk drive caddies for our EMC VNXe storage unit.  We just purchased 600GB 15k RPM SAS drives, but I can't find the caddies necessary to mount them.  I didn't think it would be this difficult to find them.  Does anyone know where I can purchase them (we need 6 caddies)?  the Part number of the ones we have now is 005049039.
0
rpcr
Asked:
rpcr
  • 3
  • 2
2 Solutions
 
Dr. KlahnPrincipal Software EngineerCommented:
Do you have the part number for the caddy itself?  It appears that the part number you've cited is for the 600 GB disk and caddy in combination.
0
 
Carlos IjalbaIT Systems CoordinatorCommented:
Why didn't you buy the drives themselves from an EMC reseller?

If it was for price, then there is the small issue about disk firmware & compatibility with the rest of the storage unit, apart from having to get the caddies now.

But try to get them from a second hand reseller like this ones:

http://www.spectra.com/EMC/used-systems/177/emc-vnxe-3100.htm
http://www.expresscomputersystems.com/emc-vnxe3100-pr-21667.html
http://www.vibrant.com/models/emc-vnxe3100/
0
 
rpcrAuthor Commented:
Thanks all.  I didn't realize that I had to get EMC drives with the special firmware including the caddy.  What I've decided to do is return the hard drives I purchased and get the EMC drives.  The fact that DrKlan said that the part number is for the drive and tray/caddy and Carlos asked why I didn't get them from a reseller helped me to understand that you have to get "special" drives for the unit.  Thanks all.
0
Fill in the form and get your FREE NFR key NOW!

Veeam is happy to provide a FREE NFR server license to certified engineers, trainers, and bloggers.  It allows for the non‑production use of Veeam Agent for Microsoft Windows. This license is valid for five workstations and two servers.

 
rpcrAuthor Commented:
Using one of the links provided by Carlos I confirmed that the drives I purchased will not work in the unit because of the firmware.  I'm returning the drives and getting the proper ones from EMC.
0
 
Carlos IjalbaIT Systems CoordinatorCommented:
Thanks rpcr,

I'm glad you got it sorted, basically a storage cabinet it's not just made from parts, it may very well be made by HD's from Western Digital, RAID controllers from LSI, etc, but at the end of the day, the whole of the cabinet is built upon tight specifications, from components that have been assembled together to work at unison, and buying the parts from the manufacturer garantees that they will work with the hardware (you can always buy second-hand, but they'll better be EMC parts).

For example, when you add a new disk to a cabinet, it is a good practice to check the firmware level of the disk, it it's different from the rest you've got to upgrade it and having all at the same level (usually refered as baseline check), garantees their interoperability.
In fact some cabins just complain with warnings if a disk is different from baseline.
And this firmwares are provided by the manufacturer of the cabins, not the manufacturers of the HDs themselves.

Glad I could help,
Carlos.
0
 
rpcrAuthor Commented:
Thanks, Carlos.  You were a big help.  I didn't realize the disks had to be specific.  Now I know.  Thanks again.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now