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Microsoft CRM 2011 calender

Posted on 2014-09-29
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Last Modified: 2014-10-31
I am using a tool to synchronize my appointments and meetings with MS CRM 2011. I see all my appointments and meetings as activities however I do not see them all in the CRM calender view I only see a select few. I cannot find anywhere that tells me how to change the view setttings for the calender in CRM 2011.
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Question by:MaxGP
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by:Feridun Kadir
ID: 40351609
The calendar in Workplace | Calendar is not configurable in terms of what is shown on it (AFAIK). You can change the view to a daily or weekly view in File | Options | Activities.

I would have thought that the calendar only shows appointments that involve you.

There is also a Service Calendar in Service that is configurable - perhaps that might help you.
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by:MaxGP
ID: 40352482
Yeah it appears really poorly designed. I have a ticket open with MS at this point but a calender isn't much good if it doesn't list all appointments. These appointments do involve the user as they are a required or optional attendee but not explicitly but as an invited group. CRM creates an activity but does not show it in the calender view for that reason. This is really problematic as it's a waste of time if you need to reference your Outlook calender to be sure of your availability. Anyway thanks for your input
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Feridun Kadir earned 500 total points
ID: 40352508
No problem. Lets hope you get somewhere with MS.
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