Outlook displaying Sender in Japanese

Our parent company in Japan sends us emails, in the past the recipient and sender have appeared in English. Over the weekend, the recipient list and sender began showing up in Japanese instead of English. The subject and body of the email are in English.

Here is an example of an email header:
To: イ磯崎まゆみ(金属磯原 生産管理課); Corey, Heath
Cc: Olson, Chad E; Rinear, Jocelyn A.; Miyauchi, Tomoyoshi; ス鈴木修通(金属磯原 生産管理課); タ高本智美(金属 電材加工事業本部薄膜材料事業部ターゲットユニット); Martin, Betty; Tobiasch, Ulrich X.

This makes it impossible for our English speakers to determine who sent the email and who is included in the email.

Is this something we can change on the US side or something they must change in Japan?
yonbretAsked:
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Phillip BurtonDirector, Practice Manager and Computing ConsultantCommented:
Probably something that they must change in Japan. They have set up their contacts in Hirigana/Kanji, and that is being sent to you.

Maybe the best you can do is to add the person to the contact, and then you can lookup his contact (by right-hand clicking on it and select Contact Card).

You could always use Babel Fish to translate it - the first one is translated as A. Isozaki Mayumi (metal isohara production management division
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