Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook displaying Sender in Japanese

Posted on 2014-09-29
1
Medium Priority
?
278 Views
Last Modified: 2014-09-30
Our parent company in Japan sends us emails, in the past the recipient and sender have appeared in English. Over the weekend, the recipient list and sender began showing up in Japanese instead of English. The subject and body of the email are in English.

Here is an example of an email header:
To: イ磯崎まゆみ(金属磯原 生産管理課); Corey, Heath
Cc: Olson, Chad E; Rinear, Jocelyn A.; Miyauchi, Tomoyoshi; ス鈴木修通(金属磯原 生産管理課); タ高本智美(金属 電材加工事業本部薄膜材料事業部ターゲットユニット); Martin, Betty; Tobiasch, Ulrich X.

This makes it impossible for our English speakers to determine who sent the email and who is included in the email.

Is this something we can change on the US side or something they must change in Japan?
0
Comment
Question by:yonbret
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 24

Accepted Solution

by:
Phillip Burton earned 2000 total points
ID: 40350208
Probably something that they must change in Japan. They have set up their contacts in Hirigana/Kanji, and that is being sent to you.

Maybe the best you can do is to add the person to the contact, and then you can lookup his contact (by right-hand clicking on it and select Contact Card).

You could always use Babel Fish to translate it - the first one is translated as A. Isozaki Mayumi (metal isohara production management division
0

Featured Post

Does Your Cloud Backup Use Blockchain Technology?

Blockchain technology has already revolutionized finance thanks to Bitcoin. Now it's disrupting other areas, including the realm of data protection. Learn how blockchain is now being used to authenticate backup files and keep them safe from hackers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
I don't pretend to be an expert at this, but I have found a few things that are useful. I hope that sharing them here will help others, so they will not have to face some rather hard choices. Since I felt this to be a topic of enough importance and…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question