Solved

Outlook displaying Sender in Japanese

Posted on 2014-09-29
1
252 Views
Last Modified: 2014-09-30
Our parent company in Japan sends us emails, in the past the recipient and sender have appeared in English. Over the weekend, the recipient list and sender began showing up in Japanese instead of English. The subject and body of the email are in English.

Here is an example of an email header:
To: イ磯崎まゆみ(金属磯原 生産管理課); Corey, Heath
Cc: Olson, Chad E; Rinear, Jocelyn A.; Miyauchi, Tomoyoshi; ス鈴木修通(金属磯原 生産管理課); タ高本智美(金属 電材加工事業本部薄膜材料事業部ターゲットユニット); Martin, Betty; Tobiasch, Ulrich X.

This makes it impossible for our English speakers to determine who sent the email and who is included in the email.

Is this something we can change on the US side or something they must change in Japan?
0
Comment
Question by:yonbret
1 Comment
 
LVL 24

Accepted Solution

by:
Phillip Burton earned 500 total points
Comment Utility
Probably something that they must change in Japan. They have set up their contacts in Hirigana/Kanji, and that is being sent to you.

Maybe the best you can do is to add the person to the contact, and then you can lookup his contact (by right-hand clicking on it and select Contact Card).

You could always use Babel Fish to translate it - the first one is translated as A. Isozaki Mayumi (metal isohara production management division
0

Featured Post

Want to promote your upcoming event?

Are you going to an event? Are you going to be exhibiting at a tradeshow? Talking at a conference? Using a promotional banner in your email signature ensures that your organization’s most important contacts stay in the know and can potentially spread the word about the event.

Join & Write a Comment

Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now