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error in printing

Posted on 2014-09-29
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Last Modified: 2014-10-06
I have a form that users are printing and sporatically they get a runtime error.  I think I narrowed it down to this section of code:

If MsgBox("Would you like to print this record?", vbYesNo Or vbQuestion, "Print Record") = vbYes Then
Me.PrintForm
Printer.Print ""
Printer.PaintPicture Picture2.Picture, 0, 0, 12000, 12000
Printer.EndDoc
End If

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When they click Yes, they get an error sometimes.  Is there  a better way to print Picture2?
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Question by:al4629740
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Expert Comment

by:Martin Liss
ID: 40350228
What error do they get?
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Author Comment

by:al4629740
ID: 40350481
I wish I could get them to write it down, but it is a runtime error.  I don't get an error.
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Expert Comment

by:Martin Liss
ID: 40350649
Some thoughts:
What's different about your customer(s) with the problem? Different OS? Different printer?
Is it always the same customer?
Is it always the same picture?
There's code out there that you could add to your project that would send you an email containing the error information when the error occurs.
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Author Comment

by:al4629740
ID: 40351135
Can I send the code to the database when An error occurs
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Expert Comment

by:Martin Liss
ID: 40351150
You can do anything you want.
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Author Comment

by:al4629740
ID: 40357900
Can you provide a good example that would retrieve the error and send to db by chance
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Martin Liss earned 500 total points
ID: 40358179
No I can't but if you are already writing to a database from the application then it should be easy to add a new table for the errors and in that table include things like the user's name, err.number, erl (the line number where the error occurred), and the name of the procedure where the error occurred. For help with the latter take a look at my Automatic Insertion of Procedure Names add in.
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Expert Comment

by:Martin Liss
ID: 40364644
I'm glad I was able to help.

In my profile you'll find links to some articles I've written that may interest you.
Marty - MVP 2009 to 2014
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