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Icon goes missing, but MIGHT come back

Posted on 2014-09-29
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Last Modified: 2014-09-29
I can't seem to keep certain icon images.  Today's Icon is for Word.  Here it is, on the taskbar:

Icons for Thunderbird, Word, and Excel on the Taskbar
And here they are, from the Start Menu:

Icons from the Start Menu for Office 2003
So why does the icon for Excel appear correctly but Word (and other Office apps) lose its image?  Or, what controls the images for these icons?

BTW - The Office shortcuts' Properties do not allow me to change the icons:

Can't change the Icon image
ub
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Question by:Robert
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Joe Winograd, EE MVE 2015&2016 earned 2000 total points
ID: 40350277
Hi Robert,

I participated in this EE thread last year on the same problem:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28147315.html

I think the two best ideas are to do a Repair installation of Office or rebuild the icon cache (IconCache.db). Regards, Joe
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Author Comment

by:Robert
ID: 40350358
Hey Joe,

Thank you very much.  I rebuilt the icon cache manually and the gang's all there!

ub
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LVL 55

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 40350391
You're very welcome. And thanks to you for posting what worked for you. It's always helpful to know which suggestions do or don't work. Regards, Joe
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