How to do incremental backups of Exchange 2003 with Symantec Backup Exec 2010 R3

I'm not familiar with Exchange backups, i've tried reading some "best practices" and such on the process but am not finding an answer. We have an Exchange 2003 cluster, full backups are about 215 GB. I have a server dedicated to backups, of which I have about 1.7 TB of space available for use in Exchange backups. I started using Microsoft's volume shadow copy service (VSS) which was working okay until it decided it was too much data and deleting all the shadow copies.

So I figured I would try incremental backups using the Symantec Backup Exec 2010 R3 software to handle retention. I turned it on and it is backing up about 1.5 to 2 GB of changes per day. I want to do a full backup every Sunday, with incrementals following every day up to Saturday, then start over. However when I go to restore data, select the day that was an incremental, all it shows is "Log Files".

Is this right? Shouldn't there be more than just log files? I need the ability to restore specific mailboxes, down to a single email if needed. So far i'm not seeing this ability. What am I missing? Does Exchange 2003 not support this? Or the Backup Exec software?
LittleJohn101Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Simon Butler (Sembee)ConsultantCommented:
Incremental backups will be just the logs.

In the event of a restore, you would restore the last full backup, then replay the logs in to the database.

If you want to restore to single item level, then you have two options.
1. Turn on brick level backup, or whatever Backup Exec calls it these days.
2. The preferred method though would be to do a full backup every day, then turn up deleted item retention. I have never used nor needed brick level backup in order to recover what I need to. Backup every day, increased DIR and then if a user needs something past the DIR time, use a recovery storage group.

If you can't backup every day, then backup a different storage group each day. If you have everything in a single storage group then your platform is nowhere near optimum for data delivery. Although still being on an Exchange 2003 cluster many would say you have bigger problems...

Simon.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Gareth GudgerCommented:
Is this right? Shouldn't there be more than just log files? I need the ability to restore specific mailboxes, down to a single email if needed. So far i'm not seeing this ability. What am I missing? Does Exchange 2003 not support this? Or the Backup Exec software?

Simon is correct. An incremental in Exchange is just a log file backup. If memory serves Backup Exec can only do item level restores from full backups of Exchange. Brick-level or single item recovery should be enabled by default in Backup Exec 2010 R3. But it has to be from a full backup.
0
LittleJohn101Author Commented:
Thanks for the information. I was afraid that was the case though.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.