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Windows Updates Failed

Posted on 2014-09-29
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Last Modified: 2014-10-18
Hey guys,

On my PC's here, the windows update fail with code 80072EFD. It says updates are managed by your system administrator.
We use SBS 2011. How do i get updates going again on the PC's?
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Question by:Cobra25
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Expert Comment

by:John Hurst
ID: 40350366
There were some Windows 7 updates that were botched. August 12 updates. By now, most machines are getting revised updates fine.

I would do the following:  As soon as convenient, restart the server and restart the Windows 7 machines. Wait 24 - 36 hours to see if updates commence again. I think they might.

If not, we would have to look at the update readiness tool and at the software distribution folder.
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by:Cobra25
ID: 40350395
No, they have not worked in a long time.
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by:jcimarron
ID: 40350407
Cobra25--

The problem seems to be something blocking your PC connecting to the Windows Update servers.  The firewall is one place to look.

Here are two references that address that error code specifically.
http://windows.microsoft.com/en-us/windows/windows-update-error-80072efd#1TC=windows-7

http://windows.microsoft.com/en-us/windows-8/windows-update-error-0x80072efd
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Expert Comment

by:John Hurst
ID: 40350410
For a Windows 7 machine, run the Windows Update readiness tool. Here is the one for 64-bit and there is a different tool for 32-bit.

http://www.microsoft.com/en-ca/download/details.aspx?id=20858

Is the Server up to date, or is it a problem as well.
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by:jcimarron
ID: 40350423
Cobra25--
Are these the same PC's that have the Conficker infection per your other thread?

I have suggested using the Bit Defender tool in that thread
http://www.bdtools.net/
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Expert Comment

by:Merete
ID: 40351403
There is also an update agent required to install before new windows updates can be downloaded and installed
How to update the Windows Update Agent to the latest version
http://support2.microsoft.com/kb/949104
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by:Cobra25
ID: 40354698
No, these are not the case guys. There is a GPO that is controlling this that is probably pointed back to the domain controller. I would like to have it update via web.
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Author Comment

by:Cobra25
ID: 40355474
I checked one of the machines, and the reg key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

and its going to our Server. It looks like someone partially setup WSUS. We dont want to use this right now. How can i fix it?
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Expert Comment

by:John Hurst
ID: 40355489
You should be able to uninstall WSUS and then go back to manual updates on machines (which are automatic and will run on shutdown).
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Cobra25 earned 0 total points
ID: 40355553
I found the Gpo that controlled it. I doesnt even see WSUS installed as role.

I fixed the issue myself.
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by:Merete
ID: 40356186
Well done!!!
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Author Closing Comment

by:Cobra25
ID: 40388391
Resolved on own.
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