Zimbra 8.5 community + activSync

Posted on 2014-09-29
Medium Priority
Last Modified: 2014-09-30
Ok probably not the best place to ask but the Zimbra online site a really confusing...

Is activSync part of the open source version in v 8.5 !?

If not is zPush the solution ?
Question by:Alexandre Takacs
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LVL 18

Accepted Solution

Sanga Collins earned 2000 total points
ID: 40350587
Active sync is not part of the open source version. Z-push version 2 or higher is what I use and it works very well. I recommend installing zpush on a different server from the zimbra server.

Let us know if you need help with z-push

Author Comment

by:Alexandre Takacs
ID: 40350595
Thanks - I am using  z-Push with 8.0.x with decent success - any pitfall I should be aware of ?
LVL 18

Expert Comment

by:Sanga Collins
ID: 40350616
No specific Pitfalls. The developer keeps zpush updated and is always making improvements. I occasionally have issues with some android devices running older versions having issues with replying to or sending new outbound emails on the device. The email will go out in machine code gibberish. usually updating to at least android 4.x is enough to take care of that.
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Author Comment

by:Alexandre Takacs
ID: 40350694
Ok just gave it a try - update was surprisingly fluid. Some strange issue with zPush, tough - most users are ok but about 30% are having issue:

29/09/2014 20:40:07 [22191] [ERROR] [mike] Zimbra->SoapRequest(): SOAP FAULT: Error Code Returned [account.AUTH_FAILED] 
29/09/2014 20:40:07 [22191] [ERROR] [mike] Zimbra->Logon(): END Logon { connected = false }

Open in new window

I would be very surprised if 20+ user would have changed their password just while I was updating the server. And their IMAP / webmail acces works...

Any idea ?
LVL 18

Expert Comment

by:Sanga Collins
ID: 40350744
With the new version of z-push there are 2 useful utilities that can help. z-push-admin and z-push-top. Both should be in /usr/share/z-push

with the admin tool you can list devices associated with a user. and force a device to be synchronized as well as clear loops. z-push-top allows you to see what devices are connected and what errors if any they are having.

For the users having issues, what do you see in z-push-top?

Author Comment

by:Alexandre Takacs
ID: 40351731
well almost miraculously the problem self solved overnight - not quite sure how / why (maybe some caching ?) but without changing anything either client or server side it is now working fine with Android, iPhone and BlackBery 10 devices.

Thanks for your advices.

Author Closing Comment

by:Alexandre Takacs
ID: 40351733
that's the info I needed - thanks

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