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CHKDSK during restart followed by "Windows has encountered a critical problem…"
Hello,
Earlier today I did a routine restart of my computer. However, during the black & white phase (before windows), CHKDSK was triggered for some reason and ran for a couple of minutes before returning to the regular startup process.
I do not recall the specific wording which was displayed during CHKDSK, but I believe the following were included as it began:
• a reference to Drive C,
• the letters NTFS,
• and the word "consistency"
It then went through a 3-4 stages after which the remaining startup and Windows launch processes seemed to proceed as they usually do. After logging in, I didn't think much more about it until 5-10 minutes later when the following alert appeared:
Now I'm a couple of hours out from that 2nd restart and have not noticed any further problems.
Questions:
1) When CHKDSK runs, does it create a log or any type of record which can be accessed after-the-fact to determine what may have been the instigator and what steps were taken, if any, to fix the problem?
2) Is there any way to know:
a] whether this was some type of transient hiccup which is now resolved or
b] if it is an indicator of something more sinister which could manifest itself at some later point — but with more deleterious results?
3) As it is, what is the best way to proceed?
Thanks
Earlier today I did a routine restart of my computer. However, during the black & white phase (before windows), CHKDSK was triggered for some reason and ran for a couple of minutes before returning to the regular startup process.
I do not recall the specific wording which was displayed during CHKDSK, but I believe the following were included as it began:
• a reference to Drive C,
• the letters NTFS,
• and the word "consistency"
It then went through a 3-4 stages after which the remaining startup and Windows launch processes seemed to proceed as they usually do. After logging in, I didn't think much more about it until 5-10 minutes later when the following alert appeared:
Now I'm a couple of hours out from that 2nd restart and have not noticed any further problems.
Questions:
1) When CHKDSK runs, does it create a log or any type of record which can be accessed after-the-fact to determine what may have been the instigator and what steps were taken, if any, to fix the problem?
2) Is there any way to know:
a] whether this was some type of transient hiccup which is now resolved or
b] if it is an indicator of something more sinister which could manifest itself at some later point — but with more deleterious results?
3) As it is, what is the best way to proceed?
Thanks
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Determine which manufacturer made the hard disk in your system and download the test util from them.In case it's helpful, here is part of a Belarc profile I obtained just now (which you will probably have to click to see):
Googling the C drive (MKNSSDCR480GB-7 [Hard drive]) shows the manufacturer to be Mushkin. However, searches for entries such as:
"Mushkin test utility MKNSSDCR480GB-7 [Hard drive]"
brought up only a slew of retail sites.
Do you have any suggestions on how to obtain the test utility you mentioned?
Thanks
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Thanks for the additional comments.
FYI, I've had no further recurrences of the problems.
Is that correct?
If so, which key should be tapped?
Is there a better way to do it?
Should the system be in Safe Mode when running CHKDSK?
Also, I assume by your suggestion, that in the process of beginning CHKDSK, it can be directed at any of the individual hard drives.
Is that correct?
Thanks a bunch.
FYI, I've had no further recurrences of the problems.
i found that a second chkdsk run often helps.It's been quite a while but as I remember, Safe Mode is accessed by tapping some key or other during the BIOS portion of booting up. Doing so takes you to a BIOS menu which includes the option to start in Safe Mode
can you boot into safe mode?
Is that correct?
If so, which key should be tapped?
Is there a better way to do it?
Should the system be in Safe Mode when running CHKDSK?
Mushkin is a solid state drive and not the spinning ones.Yes, that is correct. My system was built by my nephew so, trusting him completely, I did not pay much attention to specific manufacturers. However, I do know that the C drive is a 500 GB solid-state drive (SSD).
nobus has suggested running chkdsk again and that is a good idea. Let's see if anything else surfaces. Also do it on your other disks.How does one run or launch CHKDSK?
Also, I assume by your suggestion, that in the process of beginning CHKDSK, it can be directed at any of the individual hard drives.
Is that correct?
Thanks a bunch.
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Thanks
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Is this the right place to be?
I sorted by Source but for some reason, as can be seen, the dates are all over the place.
After filtering for "past 24 hours" I got this:
which for "Winlogon", showed only two Event ID's for today: #4101 which is something like, "Windows certificate verification", and #6000, as shown.
While there, I noticed a Windows Error source:
I also tried sorting by Date & Time and noticed a long string of red exclamation buttons in the Level column. About a dozen of them had the Source, QuickBooks:
but several pages worth of errors were for a source, VSS (Volume Shadow Copy Service) which I've never heard of:
These sources and details don't really tell me much but can you see anything which might suggest a problem?
Thanks